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Computer Aided Dispatch-Global Market Insights and Sales Trends 2025
Synopsis
Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer.
The global Computer Aided Dispatch market size is expected to reach US$ 2573.6 million by 2029, growing at a CAGR of 8.5% from 2023 to 2029. The market is mainly driven by the significant applications of Computer Aided Dispatch in various end use industries. The expanding demands from the Call Management, Dispatch Unit Management, Reporting and Analysis and Others (Dispatch Decision Support and Supplemental Resources Tracking), are propelling Computer Aided Dispatch market. On-premises, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Cloud segment is estimated at % CAGR for the next seven-year period.
The cloud deployment type is expected to grow at a higher CAGR during the forecast period. CAD agencies from all verticals and of all sizes are moving from the on-premises to the cloud deployment type, as cloud deployment reduces the overall costs, provides flexibility with advanced technology, offers scalable access to solutions, ensures enforcement of security compliances, and enhances business efficiency. A major advantage of the cloud deployment type is that it provides real-time information from a remote location. For instance, when dispatchers enter a location into the CAD system, the users can view the previous legal report of that location. Tiburon (now acquired by TriTech Software Systems) is a leading vendor in the Computer Aided Dispatch market, and it offers an integrated CAD in a cloud environment that is both affordable and future-ready. Due to the above mentioned advantages, most of the vendors are switching from the on-premises deployment type to the cloud deployment type.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Computer Aided Dispatch, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Computer Aided Dispatch market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Computer Aided Dispatch market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Computer Aided Dispatch sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Computer Aided Dispatch covered in this report include Avtec Inc., Caliber Public Safety, Zetron, Tritech Software Systems, Superion, Hexagon Safety & Infrastructure, Spillman Technologies, Priority Dispatch Corp. and Tyler Technologies, etc.
The global Computer Aided Dispatch market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Avtec Inc.
Caliber Public Safety
Zetron
Tritech Software Systems
Superion
Hexagon Safety & Infrastructure
Spillman Technologies
Priority Dispatch Corp.
Tyler Technologies
Southern Software
Cody Systems
Global Computer Aided Dispatch market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Computer Aided Dispatch market, Segment by Type:
On-premises
Cloud
Global Computer Aided Dispatch market, by Application
Call Management
Dispatch Unit Management
Reporting and Analysis
Others (Dispatch Decision Support and Supplemental Resources Tracking)
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Computer Aided Dispatch companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer.
The global Computer Aided Dispatch market size is expected to reach US$ 2573.6 million by 2029, growing at a CAGR of 8.5% from 2023 to 2029. The market is mainly driven by the significant applications of Computer Aided Dispatch in various end use industries. The expanding demands from the Call Management, Dispatch Unit Management, Reporting and Analysis and Others (Dispatch Decision Support and Supplemental Resources Tracking), are propelling Computer Aided Dispatch market. On-premises, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Cloud segment is estimated at % CAGR for the next seven-year period.
The cloud deployment type is expected to grow at a higher CAGR during the forecast period. CAD agencies from all verticals and of all sizes are moving from the on-premises to the cloud deployment type, as cloud deployment reduces the overall costs, provides flexibility with advanced technology, offers scalable access to solutions, ensures enforcement of security compliances, and enhances business efficiency. A major advantage of the cloud deployment type is that it provides real-time information from a remote location. For instance, when dispatchers enter a location into the CAD system, the users can view the previous legal report of that location. Tiburon (now acquired by TriTech Software Systems) is a leading vendor in the Computer Aided Dispatch market, and it offers an integrated CAD in a cloud environment that is both affordable and future-ready. Due to the above mentioned advantages, most of the vendors are switching from the on-premises deployment type to the cloud deployment type.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Computer Aided Dispatch, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Computer Aided Dispatch market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Computer Aided Dispatch market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Computer Aided Dispatch sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Computer Aided Dispatch covered in this report include Avtec Inc., Caliber Public Safety, Zetron, Tritech Software Systems, Superion, Hexagon Safety & Infrastructure, Spillman Technologies, Priority Dispatch Corp. and Tyler Technologies, etc.
The global Computer Aided Dispatch market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Avtec Inc.
Caliber Public Safety
Zetron
Tritech Software Systems
Superion
Hexagon Safety & Infrastructure
Spillman Technologies
Priority Dispatch Corp.
Tyler Technologies
Southern Software
Cody Systems
Global Computer Aided Dispatch market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Computer Aided Dispatch market, Segment by Type:
On-premises
Cloud
Global Computer Aided Dispatch market, by Application
Call Management
Dispatch Unit Management
Reporting and Analysis
Others (Dispatch Decision Support and Supplemental Resources Tracking)
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Computer Aided Dispatch companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Computer Aided Dispatch
1.1 Computer Aided Dispatch Market Overview
1.1.1 Computer Aided Dispatch Product Scope
1.1.2 Computer Aided Dispatch Market Status and Outlook
1.2 Global Computer Aided Dispatch Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Computer Aided Dispatch Market Size by Region (2018-2029)
1.4 Global Computer Aided Dispatch Historic Market Size by Region (2018-2023)
1.5 Global Computer Aided Dispatch Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Computer Aided Dispatch Market Size (2018-2029)
1.6.1 North America Computer Aided Dispatch Market Size (2018-2029)
1.6.2 Europe Computer Aided Dispatch Market Size (2018-2029)
1.6.3 Asia-Pacific Computer Aided Dispatch Market Size (2018-2029)
1.6.4 Latin America Computer Aided Dispatch Market Size (2018-2029)
1.6.5 Middle East & Africa Computer Aided Dispatch Market Size (2018-2029)
2 Computer Aided Dispatch Market by Type
2.1 Introduction
2.1.1 On-premises
2.1.2 Cloud
2.2 Global Computer Aided Dispatch Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Computer Aided Dispatch Historic Market Size by Type (2018-2023)
2.2.2 Global Computer Aided Dispatch Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Computer Aided Dispatch Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Computer Aided Dispatch Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Computer Aided Dispatch Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Computer Aided Dispatch Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Computer Aided Dispatch Revenue Breakdown by Type (2018-2029)
3 Computer Aided Dispatch Market Overview by Application
3.1 Introduction
3.1.1 Call Management
3.1.2 Dispatch Unit Management
3.1.3 Reporting and Analysis
3.1.4 Others (Dispatch Decision Support and Supplemental Resources Tracking)
3.2 Global Computer Aided Dispatch Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Computer Aided Dispatch Historic Market Size by Application (2018-2023)
3.2.2 Global Computer Aided Dispatch Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Computer Aided Dispatch Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Computer Aided Dispatch Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Computer Aided Dispatch Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Computer Aided Dispatch Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Computer Aided Dispatch Revenue Breakdown by Application (2018-2029)
4 Computer Aided Dispatch Competition Analysis by Players
4.1 Global Computer Aided Dispatch Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Computer Aided Dispatch as of 2022)
4.3 Date of Key Players Enter into Computer Aided Dispatch Market
4.4 Global Top Players Computer Aided Dispatch Headquarters and Area Served
4.5 Key Players Computer Aided Dispatch Product Solution and Service
4.6 Competitive Status
4.6.1 Computer Aided Dispatch Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Avtec Inc.
5.1.1 Avtec Inc. Profile
5.1.2 Avtec Inc. Main Business
5.1.3 Avtec Inc. Computer Aided Dispatch Products, Services and Solutions
5.1.4 Avtec Inc. Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.1.5 Avtec Inc. Recent Developments
5.2 Caliber Public Safety
5.2.1 Caliber Public Safety Profile
5.2.2 Caliber Public Safety Main Business
5.2.3 Caliber Public Safety Computer Aided Dispatch Products, Services and Solutions
5.2.4 Caliber Public Safety Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.2.5 Caliber Public Safety Recent Developments
5.3 Zetron
5.3.1 Zetron Profile
5.3.2 Zetron Main Business
5.3.3 Zetron Computer Aided Dispatch Products, Services and Solutions
5.3.4 Zetron Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.3.5 Tritech Software Systems Recent Developments
5.4 Tritech Software Systems
5.4.1 Tritech Software Systems Profile
5.4.2 Tritech Software Systems Main Business
5.4.3 Tritech Software Systems Computer Aided Dispatch Products, Services and Solutions
5.4.4 Tritech Software Systems Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.4.5 Tritech Software Systems Recent Developments
5.5 Superion
5.5.1 Superion Profile
5.5.2 Superion Main Business
5.5.3 Superion Computer Aided Dispatch Products, Services and Solutions
5.5.4 Superion Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.5.5 Superion Recent Developments
5.6 Hexagon Safety & Infrastructure
5.6.1 Hexagon Safety & Infrastructure Profile
5.6.2 Hexagon Safety & Infrastructure Main Business
5.6.3 Hexagon Safety & Infrastructure Computer Aided Dispatch Products, Services and Solutions
5.6.4 Hexagon Safety & Infrastructure Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.6.5 Hexagon Safety & Infrastructure Recent Developments
5.7 Spillman Technologies
5.7.1 Spillman Technologies Profile
5.7.2 Spillman Technologies Main Business
5.7.3 Spillman Technologies Computer Aided Dispatch Products, Services and Solutions
5.7.4 Spillman Technologies Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.7.5 Spillman Technologies Recent Developments
5.8 Priority Dispatch Corp.
5.8.1 Priority Dispatch Corp. Profile
5.8.2 Priority Dispatch Corp. Main Business
5.8.3 Priority Dispatch Corp. Computer Aided Dispatch Products, Services and Solutions
5.8.4 Priority Dispatch Corp. Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.8.5 Priority Dispatch Corp. Recent Developments
5.9 Tyler Technologies
5.9.1 Tyler Technologies Profile
5.9.2 Tyler Technologies Main Business
5.9.3 Tyler Technologies Computer Aided Dispatch Products, Services and Solutions
5.9.4 Tyler Technologies Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.9.5 Tyler Technologies Recent Developments
5.10 Southern Software
5.10.1 Southern Software Profile
5.10.2 Southern Software Main Business
5.10.3 Southern Software Computer Aided Dispatch Products, Services and Solutions
5.10.4 Southern Software Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.10.5 Southern Software Recent Developments
5.11 Cody Systems
5.11.1 Cody Systems Profile
5.11.2 Cody Systems Main Business
5.11.3 Cody Systems Computer Aided Dispatch Products, Services and Solutions
5.11.4 Cody Systems Computer Aided Dispatch Revenue (US$ Million) & (2018-2023)
5.11.5 Cody Systems Recent Developments
6 North America
6.1 North America Computer Aided Dispatch Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Computer Aided Dispatch Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Computer Aided Dispatch Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Computer Aided Dispatch Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Computer Aided Dispatch Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Computer Aided Dispatch Market Dynamics
11.1 Computer Aided Dispatch Industry Trends
11.2 Computer Aided Dispatch Market Drivers
11.3 Computer Aided Dispatch Market Challenges
11.4 Computer Aided Dispatch Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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