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Customer Information Systems-Global Market Insights and Sales Trends 2025
Synopsis
Customer Information System is an open system, which manages whole communication of a company with its customers.
The global Customer Information Systems market size is expected to reach US$ 1981.1 million by 2029, growing at a CAGR of 9.1% from 2023 to 2029. The market is mainly driven by the significant applications of Customer Information Systems in various end use industries. The expanding demands from the Water And Wastewater Management, Electricity And Power Management and Utility Gas Management,, are propelling Customer Information Systems market. Legacy Extension Consulting Service, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the CIS Implementation Service segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Customer Information Systems market, driven by demand from China, the second largest economy with some signs of stabilising, the Customer Information Systems market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Customer Information Systems, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Customer Information Systems market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Customer Information Systems market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Customer Information Systems sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Customer Information Systems covered in this report include Oracle, SAP, Itineris, Hansen, Fluentgrid, Open International, Gentrack, Milestone Utility Services and Cayenta, etc.
The global Customer Information Systems market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Oracle
SAP
Itineris
Hansen
Fluentgrid
Open International
Gentrack
Milestone Utility Services
Cayenta
Advanced Utility Systems
Ferranti Computer Systems
Northstar Utilities
Vertexone
IBM
Wipro
Agility CIS
Avertra
ATS
Cogsdale
Fathom
Efluid
Hydro-Comp
Global Customer Information Systems market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Customer Information Systems market, Segment by Type:
Legacy Extension Consulting Service
CIS Implementation Service
Support Service
Global Customer Information Systems market, by Application
Water And Wastewater Management
Electricity And Power Management
Utility Gas Management
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Customer Information Systems companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Customer Information System is an open system, which manages whole communication of a company with its customers.
The global Customer Information Systems market size is expected to reach US$ 1981.1 million by 2029, growing at a CAGR of 9.1% from 2023 to 2029. The market is mainly driven by the significant applications of Customer Information Systems in various end use industries. The expanding demands from the Water And Wastewater Management, Electricity And Power Management and Utility Gas Management,, are propelling Customer Information Systems market. Legacy Extension Consulting Service, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the CIS Implementation Service segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Customer Information Systems market, driven by demand from China, the second largest economy with some signs of stabilising, the Customer Information Systems market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Customer Information Systems, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Customer Information Systems market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Customer Information Systems market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Customer Information Systems sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Customer Information Systems covered in this report include Oracle, SAP, Itineris, Hansen, Fluentgrid, Open International, Gentrack, Milestone Utility Services and Cayenta, etc.
The global Customer Information Systems market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Oracle
SAP
Itineris
Hansen
Fluentgrid
Open International
Gentrack
Milestone Utility Services
Cayenta
Advanced Utility Systems
Ferranti Computer Systems
Northstar Utilities
Vertexone
IBM
Wipro
Agility CIS
Avertra
ATS
Cogsdale
Fathom
Efluid
Hydro-Comp
Global Customer Information Systems market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Customer Information Systems market, Segment by Type:
Legacy Extension Consulting Service
CIS Implementation Service
Support Service
Global Customer Information Systems market, by Application
Water And Wastewater Management
Electricity And Power Management
Utility Gas Management
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Customer Information Systems companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Customer Information Systems
1.1 Customer Information Systems Market Overview
1.1.1 Customer Information Systems Product Scope
1.1.2 Customer Information Systems Market Status and Outlook
1.2 Global Customer Information Systems Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Customer Information Systems Market Size by Region (2018-2029)
1.4 Global Customer Information Systems Historic Market Size by Region (2018-2023)
1.5 Global Customer Information Systems Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Customer Information Systems Market Size (2018-2029)
1.6.1 North America Customer Information Systems Market Size (2018-2029)
1.6.2 Europe Customer Information Systems Market Size (2018-2029)
1.6.3 Asia-Pacific Customer Information Systems Market Size (2018-2029)
1.6.4 Latin America Customer Information Systems Market Size (2018-2029)
1.6.5 Middle East & Africa Customer Information Systems Market Size (2018-2029)
2 Customer Information Systems Market by Type
2.1 Introduction
2.1.1 Legacy Extension Consulting Service
2.1.2 CIS Implementation Service
2.1.3 Support Service
2.2 Global Customer Information Systems Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Customer Information Systems Historic Market Size by Type (2018-2023)
2.2.2 Global Customer Information Systems Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Customer Information Systems Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Customer Information Systems Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Customer Information Systems Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Customer Information Systems Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Customer Information Systems Revenue Breakdown by Type (2018-2029)
3 Customer Information Systems Market Overview by Application
3.1 Introduction
3.1.1 Water And Wastewater Management
3.1.2 Electricity And Power Management
3.1.3 Utility Gas Management
3.2 Global Customer Information Systems Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Customer Information Systems Historic Market Size by Application (2018-2023)
3.2.2 Global Customer Information Systems Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Customer Information Systems Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Customer Information Systems Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Customer Information Systems Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Customer Information Systems Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Customer Information Systems Revenue Breakdown by Application (2018-2029)
4 Customer Information Systems Competition Analysis by Players
4.1 Global Customer Information Systems Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Customer Information Systems as of 2022)
4.3 Date of Key Players Enter into Customer Information Systems Market
4.4 Global Top Players Customer Information Systems Headquarters and Area Served
4.5 Key Players Customer Information Systems Product Solution and Service
4.6 Competitive Status
4.6.1 Customer Information Systems Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Oracle
5.1.1 Oracle Profile
5.1.2 Oracle Main Business
5.1.3 Oracle Customer Information Systems Products, Services and Solutions
5.1.4 Oracle Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.1.5 Oracle Recent Developments
5.2 SAP
5.2.1 SAP Profile
5.2.2 SAP Main Business
5.2.3 SAP Customer Information Systems Products, Services and Solutions
5.2.4 SAP Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.2.5 SAP Recent Developments
5.3 Itineris
5.3.1 Itineris Profile
5.3.2 Itineris Main Business
5.3.3 Itineris Customer Information Systems Products, Services and Solutions
5.3.4 Itineris Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.3.5 Hansen Recent Developments
5.4 Hansen
5.4.1 Hansen Profile
5.4.2 Hansen Main Business
5.4.3 Hansen Customer Information Systems Products, Services and Solutions
5.4.4 Hansen Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.4.5 Hansen Recent Developments
5.5 Fluentgrid
5.5.1 Fluentgrid Profile
5.5.2 Fluentgrid Main Business
5.5.3 Fluentgrid Customer Information Systems Products, Services and Solutions
5.5.4 Fluentgrid Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.5.5 Fluentgrid Recent Developments
5.6 Open International
5.6.1 Open International Profile
5.6.2 Open International Main Business
5.6.3 Open International Customer Information Systems Products, Services and Solutions
5.6.4 Open International Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.6.5 Open International Recent Developments
5.7 Gentrack
5.7.1 Gentrack Profile
5.7.2 Gentrack Main Business
5.7.3 Gentrack Customer Information Systems Products, Services and Solutions
5.7.4 Gentrack Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.7.5 Gentrack Recent Developments
5.8 Milestone Utility Services
5.8.1 Milestone Utility Services Profile
5.8.2 Milestone Utility Services Main Business
5.8.3 Milestone Utility Services Customer Information Systems Products, Services and Solutions
5.8.4 Milestone Utility Services Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.8.5 Milestone Utility Services Recent Developments
5.9 Cayenta
5.9.1 Cayenta Profile
5.9.2 Cayenta Main Business
5.9.3 Cayenta Customer Information Systems Products, Services and Solutions
5.9.4 Cayenta Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.9.5 Cayenta Recent Developments
5.10 Advanced Utility Systems
5.10.1 Advanced Utility Systems Profile
5.10.2 Advanced Utility Systems Main Business
5.10.3 Advanced Utility Systems Customer Information Systems Products, Services and Solutions
5.10.4 Advanced Utility Systems Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.10.5 Advanced Utility Systems Recent Developments
5.11 Ferranti Computer Systems
5.11.1 Ferranti Computer Systems Profile
5.11.2 Ferranti Computer Systems Main Business
5.11.3 Ferranti Computer Systems Customer Information Systems Products, Services and Solutions
5.11.4 Ferranti Computer Systems Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.11.5 Ferranti Computer Systems Recent Developments
5.12 Northstar Utilities
5.12.1 Northstar Utilities Profile
5.12.2 Northstar Utilities Main Business
5.12.3 Northstar Utilities Customer Information Systems Products, Services and Solutions
5.12.4 Northstar Utilities Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.12.5 Northstar Utilities Recent Developments
5.13 Vertexone
5.13.1 Vertexone Profile
5.13.2 Vertexone Main Business
5.13.3 Vertexone Customer Information Systems Products, Services and Solutions
5.13.4 Vertexone Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.13.5 Vertexone Recent Developments
5.14 IBM
5.14.1 IBM Profile
5.14.2 IBM Main Business
5.14.3 IBM Customer Information Systems Products, Services and Solutions
5.14.4 IBM Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.14.5 IBM Recent Developments
5.15 Wipro
5.15.1 Wipro Profile
5.15.2 Wipro Main Business
5.15.3 Wipro Customer Information Systems Products, Services and Solutions
5.15.4 Wipro Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.15.5 Wipro Recent Developments
5.16 Agility CIS
5.16.1 Agility CIS Profile
5.16.2 Agility CIS Main Business
5.16.3 Agility CIS Customer Information Systems Products, Services and Solutions
5.16.4 Agility CIS Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.16.5 Agility CIS Recent Developments
5.17 Avertra
5.17.1 Avertra Profile
5.17.2 Avertra Main Business
5.17.3 Avertra Customer Information Systems Products, Services and Solutions
5.17.4 Avertra Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.17.5 Avertra Recent Developments
5.18 ATS
5.18.1 ATS Profile
5.18.2 ATS Main Business
5.18.3 ATS Customer Information Systems Products, Services and Solutions
5.18.4 ATS Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.18.5 ATS Recent Developments
5.19 Cogsdale
5.19.1 Cogsdale Profile
5.19.2 Cogsdale Main Business
5.19.3 Cogsdale Customer Information Systems Products, Services and Solutions
5.19.4 Cogsdale Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.19.5 Cogsdale Recent Developments
5.20 Fathom
5.20.1 Fathom Profile
5.20.2 Fathom Main Business
5.20.3 Fathom Customer Information Systems Products, Services and Solutions
5.20.4 Fathom Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.20.5 Fathom Recent Developments
5.21 Efluid
5.21.1 Efluid Profile
5.21.2 Efluid Main Business
5.21.3 Efluid Customer Information Systems Products, Services and Solutions
5.21.4 Efluid Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.21.5 Efluid Recent Developments
5.22 Hydro-Comp
5.22.1 Hydro-Comp Profile
5.22.2 Hydro-Comp Main Business
5.22.3 Hydro-Comp Customer Information Systems Products, Services and Solutions
5.22.4 Hydro-Comp Customer Information Systems Revenue (US$ Million) & (2018-2023)
5.22.5 Hydro-Comp Recent Developments
6 North America
6.1 North America Customer Information Systems Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Customer Information Systems Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Customer Information Systems Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Customer Information Systems Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Customer Information Systems Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Customer Information Systems Market Dynamics
11.1 Customer Information Systems Industry Trends
11.2 Customer Information Systems Market Drivers
11.3 Customer Information Systems Market Challenges
11.4 Customer Information Systems Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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