Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global AI-Powered CRM Platform Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Sales Automation
1.2.3 Marketing Automation
1.2.4 Customer Service and Support
1.2.5 Analytics and Reporting
1.2.6 Others
1.3 Market by Application
1.3.1 Global AI-Powered CRM Platform Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Finance, Manufacturing & Resources
1.3.3 Distribution Services
1.3.4 Services
1.3.5 Public Sector
1.3.6 Infrastructure
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global AI-Powered CRM Platform Market Perspective (2019-2030)
2.2 Global AI-Powered CRM Platform Growth Trends by Region
2.2.1 Global AI-Powered CRM Platform Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 AI-Powered CRM Platform Historic Market Size by Region (2019-2024)
2.2.3 AI-Powered CRM Platform Forecasted Market Size by Region (2025-2030)
2.3 AI-Powered CRM Platform Market Dynamics
2.3.1 AI-Powered CRM Platform Industry Trends
2.3.2 AI-Powered CRM Platform Market Drivers
2.3.3 AI-Powered CRM Platform Market Challenges
2.3.4 AI-Powered CRM Platform Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top AI-Powered CRM Platform Players by Revenue
3.1.1 Global Top AI-Powered CRM Platform Players by Revenue (2019-2024)
3.1.2 Global AI-Powered CRM Platform Revenue Market Share by Players (2019-2024)
3.2 Global AI-Powered CRM Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by AI-Powered CRM Platform Revenue
3.4 Global AI-Powered CRM Platform Market Concentration Ratio
3.4.1 Global AI-Powered CRM Platform Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by AI-Powered CRM Platform Revenue in 2023
3.5 Global Key Players of AI-Powered CRM Platform Head office and Area Served
3.6 Global Key Players of AI-Powered CRM Platform, Product and Application
3.7 Global Key Players of AI-Powered CRM Platform, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 AI-Powered CRM Platform Breakdown Data by Type
4.1 Global AI-Powered CRM Platform Historic Market Size by Type (2019-2024)
4.2 Global AI-Powered CRM Platform Forecasted Market Size by Type (2025-2030)
5 AI-Powered CRM Platform Breakdown Data by Application
5.1 Global AI-Powered CRM Platform Historic Market Size by Application (2019-2024)
5.2 Global AI-Powered CRM Platform Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America AI-Powered CRM Platform Market Size (2019-2030)
6.2 North America AI-Powered CRM Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America AI-Powered CRM Platform Market Size by Country (2019-2024)
6.4 North America AI-Powered CRM Platform Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe AI-Powered CRM Platform Market Size (2019-2030)
7.2 Europe AI-Powered CRM Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe AI-Powered CRM Platform Market Size by Country (2019-2024)
7.4 Europe AI-Powered CRM Platform Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific AI-Powered CRM Platform Market Size (2019-2030)
8.2 Asia-Pacific AI-Powered CRM Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Asia-Pacific AI-Powered CRM Platform Market Size by Region (2019-2024)
8.4 Asia-Pacific AI-Powered CRM Platform Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America AI-Powered CRM Platform Market Size (2019-2030)
9.2 Latin America AI-Powered CRM Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America AI-Powered CRM Platform Market Size by Country (2019-2024)
9.4 Latin America AI-Powered CRM Platform Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa AI-Powered CRM Platform Market Size (2019-2030)
10.2 Middle East & Africa AI-Powered CRM Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa AI-Powered CRM Platform Market Size by Country (2019-2024)
10.4 Middle East & Africa AI-Powered CRM Platform Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 HubSpot CRM
11.1.1 HubSpot CRM Company Details
11.1.2 HubSpot CRM Business Overview
11.1.3 HubSpot CRM AI-Powered CRM Platform Introduction
11.1.4 HubSpot CRM Revenue in AI-Powered CRM Platform Business (2019-2024)
11.1.5 HubSpot CRM Recent Development
11.2 Freshsales
11.2.1 Freshsales Company Details
11.2.2 Freshsales Business Overview
11.2.3 Freshsales AI-Powered CRM Platform Introduction
11.2.4 Freshsales Revenue in AI-Powered CRM Platform Business (2019-2024)
11.2.5 Freshsales Recent Development
11.3 Pipedrive
11.3.1 Pipedrive Company Details
11.3.2 Pipedrive Business Overview
11.3.3 Pipedrive AI-Powered CRM Platform Introduction
11.3.4 Pipedrive Revenue in AI-Powered CRM Platform Business (2019-2024)
11.3.5 Pipedrive Recent Development
11.4 Zoho CRM
11.4.1 Zoho CRM Company Details
11.4.2 Zoho CRM Business Overview
11.4.3 Zoho CRM AI-Powered CRM Platform Introduction
11.4.4 Zoho CRM Revenue in AI-Powered CRM Platform Business (2019-2024)
11.4.5 Zoho CRM Recent Development
11.5 Zendesk Sell
11.5.1 Zendesk Sell Company Details
11.5.2 Zendesk Sell Business Overview
11.5.3 Zendesk Sell AI-Powered CRM Platform Introduction
11.5.4 Zendesk Sell Revenue in AI-Powered CRM Platform Business (2019-2024)
11.5.5 Zendesk Sell Recent Development
11.6 ClickUp
11.6.1 ClickUp Company Details
11.6.2 ClickUp Business Overview
11.6.3 ClickUp AI-Powered CRM Platform Introduction
11.6.4 ClickUp Revenue in AI-Powered CRM Platform Business (2019-2024)
11.6.5 ClickUp Recent Development
11.7 Durable
11.7.1 Durable Company Details
11.7.2 Durable Business Overview
11.7.3 Durable AI-Powered CRM Platform Introduction
11.7.4 Durable Revenue in AI-Powered CRM Platform Business (2019-2024)
11.7.5 Durable Recent Development
11.8 C3.ai
11.8.1 C3.ai Company Details
11.8.2 C3.ai Business Overview
11.8.3 C3.ai AI-Powered CRM Platform Introduction
11.8.4 C3.ai Revenue in AI-Powered CRM Platform Business (2019-2024)
11.8.5 C3.ai Recent Development
11.9 Salesforce Sales Cloud
11.9.1 Salesforce Sales Cloud Company Details
11.9.2 Salesforce Sales Cloud Business Overview
11.9.3 Salesforce Sales Cloud AI-Powered CRM Platform Introduction
11.9.4 Salesforce Sales Cloud Revenue in AI-Powered CRM Platform Business (2019-2024)
11.9.5 Salesforce Sales Cloud Recent Development
11.10 itransition
11.10.1 itransition Company Details
11.10.2 itransition Business Overview
11.10.3 itransition AI-Powered CRM Platform Introduction
11.10.4 itransition Revenue in AI-Powered CRM Platform Business (2019-2024)
11.10.5 itransition Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
List of Tables
Table 1. Global AI-Powered CRM Platform Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Sales Automation
Table 3. Key Players of Marketing Automation
Table 4. Key Players of Customer Service and Support
Table 5. Key Players of Analytics and Reporting
Table 6. Key Players of Others
Table 7. Global AI-Powered CRM Platform Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 8. Global AI-Powered CRM Platform Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 9. Global AI-Powered CRM Platform Market Size by Region (2019-2024) & (US$ Million)
Table 10. Global AI-Powered CRM Platform Market Share by Region (2019-2024)
Table 11. Global AI-Powered CRM Platform Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 12. Global AI-Powered CRM Platform Market Share by Region (2025-2030)
Table 13. AI-Powered CRM Platform Market Trends
Table 14. AI-Powered CRM Platform Market Drivers
Table 15. AI-Powered CRM Platform Market Challenges
Table 16. AI-Powered CRM Platform Market Restraints
Table 17. Global AI-Powered CRM Platform Revenue by Players (2019-2024) & (US$ Million)
Table 18. Global AI-Powered CRM Platform Market Share by Players (2019-2024)
Table 19. Global Top AI-Powered CRM Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI-Powered CRM Platform as of 2023)
Table 20. Ranking of Global Top AI-Powered CRM Platform Companies by Revenue (US$ Million) in 2023
Table 21. Global 5 Largest Players Market Share by AI-Powered CRM Platform Revenue (CR5 and HHI) & (2019-2024)
Table 22. Global Key Players of AI-Powered CRM Platform, Headquarters and Area Served
Table 23. Global Key Players of AI-Powered CRM Platform, Product and Application
Table 24. Global Key Players of AI-Powered CRM Platform, Date of Enter into This Industry
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global AI-Powered CRM Platform Market Size by Type (2019-2024) & (US$ Million)
Table 27. Global AI-Powered CRM Platform Revenue Market Share by Type (2019-2024)
Table 28. Global AI-Powered CRM Platform Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 29. Global AI-Powered CRM Platform Revenue Market Share by Type (2025-2030)
Table 30. Global AI-Powered CRM Platform Market Size by Application (2019-2024) & (US$ Million)
Table 31. Global AI-Powered CRM Platform Revenue Market Share by Application (2019-2024)
Table 32. Global AI-Powered CRM Platform Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 33. Global AI-Powered CRM Platform Revenue Market Share by Application (2025-2030)
Table 34. North America AI-Powered CRM Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. North America AI-Powered CRM Platform Market Size by Country (2019-2024) & (US$ Million)
Table 36. North America AI-Powered CRM Platform Market Size by Country (2025-2030) & (US$ Million)
Table 37. Europe AI-Powered CRM Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 38. Europe AI-Powered CRM Platform Market Size by Country (2019-2024) & (US$ Million)
Table 39. Europe AI-Powered CRM Platform Market Size by Country (2025-2030) & (US$ Million)
Table 40. Asia-Pacific AI-Powered CRM Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Asia-Pacific AI-Powered CRM Platform Market Size by Region (2019-2024) & (US$ Million)
Table 42. Asia-Pacific AI-Powered CRM Platform Market Size by Region (2025-2030) & (US$ Million)
Table 43. Latin America AI-Powered CRM Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Latin America AI-Powered CRM Platform Market Size by Country (2019-2024) & (US$ Million)
Table 45. Latin America AI-Powered CRM Platform Market Size by Country (2025-2030) & (US$ Million)
Table 46. Middle East & Africa AI-Powered CRM Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 47. Middle East & Africa AI-Powered CRM Platform Market Size by Country (2019-2024) & (US$ Million)
Table 48. Middle East & Africa AI-Powered CRM Platform Market Size by Country (2025-2030) & (US$ Million)
Table 49. HubSpot CRM Company Details
Table 50. HubSpot CRM Business Overview
Table 51. HubSpot CRM AI-Powered CRM Platform Product
Table 52. HubSpot CRM Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 53. HubSpot CRM Recent Development
Table 54. Freshsales Company Details
Table 55. Freshsales Business Overview
Table 56. Freshsales AI-Powered CRM Platform Product
Table 57. Freshsales Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 58. Freshsales Recent Development
Table 59. Pipedrive Company Details
Table 60. Pipedrive Business Overview
Table 61. Pipedrive AI-Powered CRM Platform Product
Table 62. Pipedrive Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 63. Pipedrive Recent Development
Table 64. Zoho CRM Company Details
Table 65. Zoho CRM Business Overview
Table 66. Zoho CRM AI-Powered CRM Platform Product
Table 67. Zoho CRM Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 68. Zoho CRM Recent Development
Table 69. Zendesk Sell Company Details
Table 70. Zendesk Sell Business Overview
Table 71. Zendesk Sell AI-Powered CRM Platform Product
Table 72. Zendesk Sell Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 73. Zendesk Sell Recent Development
Table 74. ClickUp Company Details
Table 75. ClickUp Business Overview
Table 76. ClickUp AI-Powered CRM Platform Product
Table 77. ClickUp Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 78. ClickUp Recent Development
Table 79. Durable Company Details
Table 80. Durable Business Overview
Table 81. Durable AI-Powered CRM Platform Product
Table 82. Durable Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 83. Durable Recent Development
Table 84. C3.ai Company Details
Table 85. C3.ai Business Overview
Table 86. C3.ai AI-Powered CRM Platform Product
Table 87. C3.ai Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 88. C3.ai Recent Development
Table 89. Salesforce Sales Cloud Company Details
Table 90. Salesforce Sales Cloud Business Overview
Table 91. Salesforce Sales Cloud AI-Powered CRM Platform Product
Table 92. Salesforce Sales Cloud Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 93. Salesforce Sales Cloud Recent Development
Table 94. itransition Company Details
Table 95. itransition Business Overview
Table 96. itransition AI-Powered CRM Platform Product
Table 97. itransition Revenue in AI-Powered CRM Platform Business (2019-2024) & (US$ Million)
Table 98. itransition Recent Development
Table 99. Research Programs/Design for This Report
Table 100. Key Data Information from Secondary Sources
Table 101. Key Data Information from Primary Sources
Table 102. Authors List of This Report
List of Figures
Figure 1. AI-Powered CRM Platform Picture
Figure 2. Global AI-Powered CRM Platform Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 3. Global AI-Powered CRM Platform Market Share by Type: 2023 VS 2030
Figure 4. Sales Automation Features
Figure 5. Marketing Automation Features
Figure 6. Customer Service and Support Features
Figure 7. Analytics and Reporting Features
Figure 8. Others Features
Figure 9. Global AI-Powered CRM Platform Market Size by Application (2024-2030) & (US$ Million)
Figure 10. Global AI-Powered CRM Platform Market Share by Application: 2023 VS 2030
Figure 11. Finance, Manufacturing & Resources Case Studies
Figure 12. Distribution Services Case Studies
Figure 13. Services Case Studies
Figure 14. Public Sector Case Studies
Figure 15. Infrastructure Case Studies
Figure 16. AI-Powered CRM Platform Report Years Considered
Figure 17. Global AI-Powered CRM Platform Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 18. Global AI-Powered CRM Platform Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 19. Global AI-Powered CRM Platform Market Share by Region: 2023 VS 2030
Figure 20. Global AI-Powered CRM Platform Market Share by Players in 2023
Figure 21. Global Top AI-Powered CRM Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI-Powered CRM Platform as of 2023)
Figure 22. The Top 10 and 5 Players Market Share by AI-Powered CRM Platform Revenue in 2023
Figure 23. North America AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. North America AI-Powered CRM Platform Market Share by Country (2019-2030)
Figure 25. United States AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Canada AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Europe AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Europe AI-Powered CRM Platform Market Share by Country (2019-2030)
Figure 29. Germany AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 30. France AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. U.K. AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. Italy AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Russia AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. Nordic Countries AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Asia-Pacific AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Asia-Pacific AI-Powered CRM Platform Market Share by Region (2019-2030)
Figure 37. China AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 38. Japan AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. South Korea AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Southeast Asia AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. India AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 42. Australia AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Latin America AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. Latin America AI-Powered CRM Platform Market Share by Country (2019-2030)
Figure 45. Mexico AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 46. Brazil AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 47. Middle East & Africa AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 48. Middle East & Africa AI-Powered CRM Platform Market Share by Country (2019-2030)
Figure 49. Turkey AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 50. Saudi Arabia AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 51. UAE AI-Powered CRM Platform Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 52. HubSpot CRM Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 53. Freshsales Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 54. Pipedrive Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 55. Zoho CRM Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 56. Zendesk Sell Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 57. ClickUp Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 58. Durable Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 59. C3.ai Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 60. Salesforce Sales Cloud Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 61. itransition Revenue Growth Rate in AI-Powered CRM Platform Business (2019-2024)
Figure 62. Bottom-up and Top-down Approaches for This Report
Figure 63. Data Triangulation
Figure 64. Key Executives Interviewed