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Global Call Center BPO Service Market Research Report 2025

Global Call Center BPO Service Market Research Report 2025

Publishing Date : Mar, 2025

License Type :
 

Report Code : 1739283

No of Pages : 97

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Synopsis
Global Call Center BPO Service market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Call Center BPO Service market research.

Key companies engaged in the Call Center BPO Service industry include Majorel, HL95, Transcosmos China, Shandong Taiying Technology Co., Ltd., Beijing 95teleweb Information Ltd,corp, Bejing Ronglianyitong Information & Technology Co., Ltd., Menggucrm, North King Technology Co., Ltd. and Sykes, etc. Among those companies, the top 3 players guaranteed % supply worldwide in 2022.

When refers to consumption region, % value of Call Center BPO Service were sold to North America, Europe and Asia Pacific in 2022. Moreover, China, plays a key role in the whole Call Center BPO Service market and estimated to attract more attentions from industry insiders and investors.

Report Scope

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Call Center BPO Service market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.

By Company

  • Majorel
  • HL95
  • Transcosmos China
  • Shandong Taiying Technology Co., Ltd.
  • Beijing 95teleweb Information Ltd,corp
  • Bejing Ronglianyitong Information & Technology Co., Ltd.
  • Menggucrm
  • North King Technology Co., Ltd.
  • Sykes
  • Huatangjt
  • Sunke
  • 800Teleservices
  • Renruihr
  • Commchina
  • Vxichina
  • Samton
  • Teleperformance China

Segment by Type

  • Onshore Outsourcing
  • Offshore Outsourcing

Segment by Application

  • Financial
  • Government and Public Services
  • Internet and E-commerce
  • Retail and Logistics Services
  • 3C Electronic
  • Automotive
  • Others

By Region

  • North America (United States, Canada)
  • Europe (Germany, France, U.K., Italy, Russia, Nordic Countries, Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea,Southeast Asia, India, Australia, Rest of Asia)
  • Latin America (Mexico, Brazil, Rest of Latin America)
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)

The Call Center BPO Service report covers below items:

Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Call Center BPO Service Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Onshore Outsourcing
1.2.3 Offshore Outsourcing
1.3 Market by Application
1.3.1 Global Call Center BPO Service Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Financial
1.3.3 Government and Public Services
1.3.4 Internet and E-commerce
1.3.5 Retail and Logistics Services
1.3.6 3C Electronic
1.3.7 Automotive
1.3.8 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Call Center BPO Service Market Perspective (2018-2029)
2.2 Call Center BPO Service Growth Trends by Region
2.2.1 Global Call Center BPO Service Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Call Center BPO Service Historic Market Size by Region (2018-2023)
2.2.3 Call Center BPO Service Forecasted Market Size by Region (2024-2029)
2.3 Call Center BPO Service Market Dynamics
2.3.1 Call Center BPO Service Industry Trends
2.3.2 Call Center BPO Service Market Drivers
2.3.3 Call Center BPO Service Market Challenges
2.3.4 Call Center BPO Service Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Call Center BPO Service Players by Revenue
3.1.1 Global Top Call Center BPO Service Players by Revenue (2018-2023)
3.1.2 Global Call Center BPO Service Revenue Market Share by Players (2018-2023)
3.2 Global Call Center BPO Service Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Call Center BPO Service Revenue
3.4 Global Call Center BPO Service Market Concentration Ratio
3.4.1 Global Call Center BPO Service Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Call Center BPO Service Revenue in 2022
3.5 Call Center BPO Service Key Players Head office and Area Served
3.6 Key Players Call Center BPO Service Product Solution and Service
3.7 Date of Enter into Call Center BPO Service Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Call Center BPO Service Breakdown Data by Type
4.1 Global Call Center BPO Service Historic Market Size by Type (2018-2023)
4.2 Global Call Center BPO Service Forecasted Market Size by Type (2024-2029)
5 Call Center BPO Service Breakdown Data by Application
5.1 Global Call Center BPO Service Historic Market Size by Application (2018-2023)
5.2 Global Call Center BPO Service Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Call Center BPO Service Market Size (2018-2029)
6.2 North America Call Center BPO Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Call Center BPO Service Market Size by Country (2018-2023)
6.4 North America Call Center BPO Service Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Call Center BPO Service Market Size (2018-2029)
7.2 Europe Call Center BPO Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Call Center BPO Service Market Size by Country (2018-2023)
7.4 Europe Call Center BPO Service Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Call Center BPO Service Market Size (2018-2029)
8.2 Asia-Pacific Call Center BPO Service Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Call Center BPO Service Market Size by Region (2018-2023)
8.4 Asia-Pacific Call Center BPO Service Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Call Center BPO Service Market Size (2018-2029)
9.2 Latin America Call Center BPO Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Call Center BPO Service Market Size by Country (2018-2023)
9.4 Latin America Call Center BPO Service Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Call Center BPO Service Market Size (2018-2029)
10.2 Middle East & Africa Call Center BPO Service Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Call Center BPO Service Market Size by Country (2018-2023)
10.4 Middle East & Africa Call Center BPO Service Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Majorel
11.1.1 Majorel Company Detail
11.1.2 Majorel Business Overview
11.1.3 Majorel Call Center BPO Service Introduction
11.1.4 Majorel Revenue in Call Center BPO Service Business (2018-2023)
11.1.5 Majorel Recent Development
11.2 HL95
11.2.1 HL95 Company Detail
11.2.2 HL95 Business Overview
11.2.3 HL95 Call Center BPO Service Introduction
11.2.4 HL95 Revenue in Call Center BPO Service Business (2018-2023)
11.2.5 HL95 Recent Development
11.3 Transcosmos China
11.3.1 Transcosmos China Company Detail
11.3.2 Transcosmos China Business Overview
11.3.3 Transcosmos China Call Center BPO Service Introduction
11.3.4 Transcosmos China Revenue in Call Center BPO Service Business (2018-2023)
11.3.5 Transcosmos China Recent Development
11.4 Shandong Taiying Technology Co., Ltd.
11.4.1 Shandong Taiying Technology Co., Ltd. Company Detail
11.4.2 Shandong Taiying Technology Co., Ltd. Business Overview
11.4.3 Shandong Taiying Technology Co., Ltd. Call Center BPO Service Introduction
11.4.4 Shandong Taiying Technology Co., Ltd. Revenue in Call Center BPO Service Business (2018-2023)
11.4.5 Shandong Taiying Technology Co., Ltd. Recent Development
11.5 Beijing 95teleweb Information Ltd,corp
11.5.1 Beijing 95teleweb Information Ltd,corp Company Detail
11.5.2 Beijing 95teleweb Information Ltd,corp Business Overview
11.5.3 Beijing 95teleweb Information Ltd,corp Call Center BPO Service Introduction
11.5.4 Beijing 95teleweb Information Ltd,corp Revenue in Call Center BPO Service Business (2018-2023)
11.5.5 Beijing 95teleweb Information Ltd,corp Recent Development
11.6 Bejing Ronglianyitong Information & Technology Co., Ltd.
11.6.1 Bejing Ronglianyitong Information & Technology Co., Ltd. Company Detail
11.6.2 Bejing Ronglianyitong Information & Technology Co., Ltd. Business Overview
11.6.3 Bejing Ronglianyitong Information & Technology Co., Ltd. Call Center BPO Service Introduction
11.6.4 Bejing Ronglianyitong Information & Technology Co., Ltd. Revenue in Call Center BPO Service Business (2018-2023)
11.6.5 Bejing Ronglianyitong Information & Technology Co., Ltd. Recent Development
11.7 Menggucrm
11.7.1 Menggucrm Company Detail
11.7.2 Menggucrm Business Overview
11.7.3 Menggucrm Call Center BPO Service Introduction
11.7.4 Menggucrm Revenue in Call Center BPO Service Business (2018-2023)
11.7.5 Menggucrm Recent Development
11.8 North King Technology Co., Ltd.
11.8.1 North King Technology Co., Ltd. Company Detail
11.8.2 North King Technology Co., Ltd. Business Overview
11.8.3 North King Technology Co., Ltd. Call Center BPO Service Introduction
11.8.4 North King Technology Co., Ltd. Revenue in Call Center BPO Service Business (2018-2023)
11.8.5 North King Technology Co., Ltd. Recent Development
11.9 Sykes
11.9.1 Sykes Company Detail
11.9.2 Sykes Business Overview
11.9.3 Sykes Call Center BPO Service Introduction
11.9.4 Sykes Revenue in Call Center BPO Service Business (2018-2023)
11.9.5 Sykes Recent Development
11.10 Huatangjt
11.10.1 Huatangjt Company Detail
11.10.2 Huatangjt Business Overview
11.10.3 Huatangjt Call Center BPO Service Introduction
11.10.4 Huatangjt Revenue in Call Center BPO Service Business (2018-2023)
11.10.5 Huatangjt Recent Development
11.11 Sunke
11.11.1 Sunke Company Detail
11.11.2 Sunke Business Overview
11.11.3 Sunke Call Center BPO Service Introduction
11.11.4 Sunke Revenue in Call Center BPO Service Business (2018-2023)
11.11.5 Sunke Recent Development
11.12 800Teleservices
11.12.1 800Teleservices Company Detail
11.12.2 800Teleservices Business Overview
11.12.3 800Teleservices Call Center BPO Service Introduction
11.12.4 800Teleservices Revenue in Call Center BPO Service Business (2018-2023)
11.12.5 800Teleservices Recent Development
11.13 Renruihr
11.13.1 Renruihr Company Detail
11.13.2 Renruihr Business Overview
11.13.3 Renruihr Call Center BPO Service Introduction
11.13.4 Renruihr Revenue in Call Center BPO Service Business (2018-2023)
11.13.5 Renruihr Recent Development
11.14 Commchina
11.14.1 Commchina Company Detail
11.14.2 Commchina Business Overview
11.14.3 Commchina Call Center BPO Service Introduction
11.14.4 Commchina Revenue in Call Center BPO Service Business (2018-2023)
11.14.5 Commchina Recent Development
11.15 Vxichina
11.15.1 Vxichina Company Detail
11.15.2 Vxichina Business Overview
11.15.3 Vxichina Call Center BPO Service Introduction
11.15.4 Vxichina Revenue in Call Center BPO Service Business (2018-2023)
11.15.5 Vxichina Recent Development
11.16 Samton
11.16.1 Samton Company Detail
11.16.2 Samton Business Overview
11.16.3 Samton Call Center BPO Service Introduction
11.16.4 Samton Revenue in Call Center BPO Service Business (2018-2023)
11.16.5 Samton Recent Development
11.17 Teleperformance China
11.17.1 Teleperformance China Company Detail
11.17.2 Teleperformance China Business Overview
11.17.3 Teleperformance China Call Center BPO Service Introduction
11.17.4 Teleperformance China Revenue in Call Center BPO Service Business (2018-2023)
11.17.5 Teleperformance China Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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