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Global Cloud-based BPO Market Research Report 2024

Global Cloud-based BPO Market Research Report 2024

Publishing Date : Feb, 2024

License Type :
 

Report Code : 1804909

No of Pages : 93

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Synopsis

The Cloud BPO offers various types of services for different sectors such as human resource, e-commerce, finance and accounting, customer care, sales & marketing and others.

The global Cloud-based BPO market was valued at US$ 61080 million in 2023 and is anticipated to reach US$ 180560 million by 2030, witnessing a CAGR of 16.5% during the forecast period 2024-2030.

High adoption of cloud computing in different regions is providing significant opportunities for the providers of cloud BPO services to increase the market share in the regions. 

This report aims to provide a comprehensive presentation of the global market for Cloud-based BPO, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud-based BPO.

Report Scope

The Cloud-based BPO market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud-based BPO market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Cloud-based BPO companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

By Company

  • Firstsource Solutions
  • WNS
  • Infosys
  • HCL Technologies
  • Genpact
  • Capgemini
  • Atos
  • Tata Consultancy Services
  • DXC Technology
  • Sungard
  • Accenture
  • ADP
  • IBM
  • Oracle
  • SAP
  • Xerox
  • HPE

Segment by Type

  • Human Resource
  • E-Commerce
  • Finance and Accounting
  • Customer Care
  • Sales and Marketing
  • Others

Segment by Application

  • BFSI
  • Telecom & IT
  • Healthcare
  • Automotive
  • Manufacturing
  • Food And Beverage
  • Power & Energy
  • Consumer Electronics
  • Others

By Region

  • North America (United States, Canada)
  • Europe (Germany, France, U.K., Italy, Russia)
  • Asia-Pacific (China, Japan, South Korea, India, Australia, China Taiwan, Indonesia, Thailand, Malaysia)
  • Latin America (Mexico, Brazil, Argentina)
  • Middle East & Africa (Turkey, Saudi Arabia, UAE)

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud-based BPO companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud-based BPO Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Human Resource
1.2.3 E-Commerce
1.2.4 Finance and Accounting
1.2.5 Customer Care
1.2.6 Sales and Marketing
1.2.7 Others
1.3 Market by Application
1.3.1 Global Cloud-based BPO Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 BFSI
1.3.3 Telecom & IT
1.3.4 Healthcare
1.3.5 Automotive
1.3.6 Manufacturing
1.3.7 Food And Beverage
1.3.8 Power & Energy
1.3.9 Consumer Electronics
1.3.10 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud-based BPO Market Perspective (2019-2030)
2.2 Cloud-based BPO Growth Trends by Region
2.2.1 Global Cloud-based BPO Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Cloud-based BPO Historic Market Size by Region (2019-2024)
2.2.3 Cloud-based BPO Forecasted Market Size by Region (2025-2030)
2.3 Cloud-based BPO Market Dynamics
2.3.1 Cloud-based BPO Industry Trends
2.3.2 Cloud-based BPO Market Drivers
2.3.3 Cloud-based BPO Market Challenges
2.3.4 Cloud-based BPO Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud-based BPO Players by Revenue
3.1.1 Global Top Cloud-based BPO Players by Revenue (2019-2024)
3.1.2 Global Cloud-based BPO Revenue Market Share by Players (2019-2024)
3.2 Global Cloud-based BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud-based BPO Revenue
3.4 Global Cloud-based BPO Market Concentration Ratio
3.4.1 Global Cloud-based BPO Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud-based BPO Revenue in 2023
3.5 Cloud-based BPO Key Players Head office and Area Served
3.6 Key Players Cloud-based BPO Product Solution and Service
3.7 Date of Enter into Cloud-based BPO Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud-based BPO Breakdown Data by Type
4.1 Global Cloud-based BPO Historic Market Size by Type (2019-2024)
4.2 Global Cloud-based BPO Forecasted Market Size by Type (2025-2030)
5 Cloud-based BPO Breakdown Data by Application
5.1 Global Cloud-based BPO Historic Market Size by Application (2019-2024)
5.2 Global Cloud-based BPO Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Cloud-based BPO Market Size (2019-2030)
6.2 North America Cloud-based BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Cloud-based BPO Market Size by Country (2019-2024)
6.4 North America Cloud-based BPO Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Cloud-based BPO Market Size (2019-2030)
7.2 Europe Cloud-based BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Cloud-based BPO Market Size by Country (2019-2024)
7.4 Europe Cloud-based BPO Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud-based BPO Market Size (2019-2030)
8.2 Asia-Pacific Cloud-based BPO Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Cloud-based BPO Market Size by Region (2019-2024)
8.4 Asia-Pacific Cloud-based BPO Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Cloud-based BPO Market Size (2019-2030)
9.2 Latin America Cloud-based BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Cloud-based BPO Market Size by Country (2019-2024)
9.4 Latin America Cloud-based BPO Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud-based BPO Market Size (2019-2030)
10.2 Middle East & Africa Cloud-based BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Cloud-based BPO Market Size by Country (2019-2024)
10.4 Middle East & Africa Cloud-based BPO Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Firstsource Solutions
11.1.1 Firstsource Solutions Company Detail
11.1.2 Firstsource Solutions Business Overview
11.1.3 Firstsource Solutions Cloud-based BPO Introduction
11.1.4 Firstsource Solutions Revenue in Cloud-based BPO Business (2019-2024)
11.1.5 Firstsource Solutions Recent Development
11.2 WNS
11.2.1 WNS Company Detail
11.2.2 WNS Business Overview
11.2.3 WNS Cloud-based BPO Introduction
11.2.4 WNS Revenue in Cloud-based BPO Business (2019-2024)
11.2.5 WNS Recent Development
11.3 Infosys
11.3.1 Infosys Company Detail
11.3.2 Infosys Business Overview
11.3.3 Infosys Cloud-based BPO Introduction
11.3.4 Infosys Revenue in Cloud-based BPO Business (2019-2024)
11.3.5 Infosys Recent Development
11.4 HCL Technologies
11.4.1 HCL Technologies Company Detail
11.4.2 HCL Technologies Business Overview
11.4.3 HCL Technologies Cloud-based BPO Introduction
11.4.4 HCL Technologies Revenue in Cloud-based BPO Business (2019-2024)
11.4.5 HCL Technologies Recent Development
11.5 Genpact
11.5.1 Genpact Company Detail
11.5.2 Genpact Business Overview
11.5.3 Genpact Cloud-based BPO Introduction
11.5.4 Genpact Revenue in Cloud-based BPO Business (2019-2024)
11.5.5 Genpact Recent Development
11.6 Capgemini
11.6.1 Capgemini Company Detail
11.6.2 Capgemini Business Overview
11.6.3 Capgemini Cloud-based BPO Introduction
11.6.4 Capgemini Revenue in Cloud-based BPO Business (2019-2024)
11.6.5 Capgemini Recent Development
11.7 Atos
11.7.1 Atos Company Detail
11.7.2 Atos Business Overview
11.7.3 Atos Cloud-based BPO Introduction
11.7.4 Atos Revenue in Cloud-based BPO Business (2019-2024)
11.7.5 Atos Recent Development
11.8 Tata Consultancy Services
11.8.1 Tata Consultancy Services Company Detail
11.8.2 Tata Consultancy Services Business Overview
11.8.3 Tata Consultancy Services Cloud-based BPO Introduction
11.8.4 Tata Consultancy Services Revenue in Cloud-based BPO Business (2019-2024)
11.8.5 Tata Consultancy Services Recent Development
11.9 DXC Technology
11.9.1 DXC Technology Company Detail
11.9.2 DXC Technology Business Overview
11.9.3 DXC Technology Cloud-based BPO Introduction
11.9.4 DXC Technology Revenue in Cloud-based BPO Business (2019-2024)
11.9.5 DXC Technology Recent Development
11.10 Sungard
11.10.1 Sungard Company Detail
11.10.2 Sungard Business Overview
11.10.3 Sungard Cloud-based BPO Introduction
11.10.4 Sungard Revenue in Cloud-based BPO Business (2019-2024)
11.10.5 Sungard Recent Development
11.11 Accenture
11.11.1 Accenture Company Detail
11.11.2 Accenture Business Overview
11.11.3 Accenture Cloud-based BPO Introduction
11.11.4 Accenture Revenue in Cloud-based BPO Business (2019-2024)
11.11.5 Accenture Recent Development
11.12 ADP
11.12.1 ADP Company Detail
11.12.2 ADP Business Overview
11.12.3 ADP Cloud-based BPO Introduction
11.12.4 ADP Revenue in Cloud-based BPO Business (2019-2024)
11.12.5 ADP Recent Development
11.13 IBM
11.13.1 IBM Company Detail
11.13.2 IBM Business Overview
11.13.3 IBM Cloud-based BPO Introduction
11.13.4 IBM Revenue in Cloud-based BPO Business (2019-2024)
11.13.5 IBM Recent Development
11.14 Oracle
11.14.1 Oracle Company Detail
11.14.2 Oracle Business Overview
11.14.3 Oracle Cloud-based BPO Introduction
11.14.4 Oracle Revenue in Cloud-based BPO Business (2019-2024)
11.14.5 Oracle Recent Development
11.15 SAP
11.15.1 SAP Company Detail
11.15.2 SAP Business Overview
11.15.3 SAP Cloud-based BPO Introduction
11.15.4 SAP Revenue in Cloud-based BPO Business (2019-2024)
11.15.5 SAP Recent Development
11.16 Xerox
11.16.1 Xerox Company Detail
11.16.2 Xerox Business Overview
11.16.3 Xerox Cloud-based BPO Introduction
11.16.4 Xerox Revenue in Cloud-based BPO Business (2019-2024)
11.16.5 Xerox Recent Development
11.17 HPE
11.17.1 HPE Company Detail
11.17.2 HPE Business Overview
11.17.3 HPE Cloud-based BPO Introduction
11.17.4 HPE Revenue in Cloud-based BPO Business (2019-2024)
11.17.5 HPE Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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