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Global Corporate Telephony Market Research Report 2024
Synopsis
Corporate Telephony is a type of software that enables organizations to communicate internally and externally using voice, video, and data over IP networks. Corporate Telephony software typically includes features such as call management, call routing, call recording, call analytics, conferencing, voicemail, unified messaging, and integration with other applications and devices.
The global Corporate Telephony market was valued at US$ 1312 million in 2023 and is anticipated to reach US$ 1763.9 million by 2030, witnessing a CAGR of 4.1% during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Corporate Telephony, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Corporate Telephony.
Report Scope
The Corporate Telephony market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Corporate Telephony market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Corporate Telephony companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
Cisco
Mitel
Siemens
NEC
Unify
Huawei
Toshiba
Interactive Intelligence
Avaya
Segment by Type
IP-PBX
Key Telephone System
Wireless Private Branch Exchange
Segment by Application
IT
BFSI
Retail
Manufacturing
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Corporate Telephony companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Corporate Telephony is a type of software that enables organizations to communicate internally and externally using voice, video, and data over IP networks. Corporate Telephony software typically includes features such as call management, call routing, call recording, call analytics, conferencing, voicemail, unified messaging, and integration with other applications and devices.
The global Corporate Telephony market was valued at US$ 1312 million in 2023 and is anticipated to reach US$ 1763.9 million by 2030, witnessing a CAGR of 4.1% during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Corporate Telephony, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Corporate Telephony.
Report Scope
The Corporate Telephony market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Corporate Telephony market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Corporate Telephony companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
Cisco
Mitel
Siemens
NEC
Unify
Huawei
Toshiba
Interactive Intelligence
Avaya
Segment by Type
IP-PBX
Key Telephone System
Wireless Private Branch Exchange
Segment by Application
IT
BFSI
Retail
Manufacturing
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Corporate Telephony companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Corporate Telephony Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 IP-PBX
1.2.3 Key Telephone System
1.2.4 Wireless Private Branch Exchange
1.3 Market by Application
1.3.1 Global Corporate Telephony Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 IT
1.3.3 BFSI
1.3.4 Retail
1.3.5 Manufacturing
1.3.6 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Corporate Telephony Market Perspective (2019-2030)
2.2 Corporate Telephony Growth Trends by Region
2.2.1 Global Corporate Telephony Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Corporate Telephony Historic Market Size by Region (2019-2024)
2.2.3 Corporate Telephony Forecasted Market Size by Region (2025-2030)
2.3 Corporate Telephony Market Dynamics
2.3.1 Corporate Telephony Industry Trends
2.3.2 Corporate Telephony Market Drivers
2.3.3 Corporate Telephony Market Challenges
2.3.4 Corporate Telephony Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Corporate Telephony Players by Revenue
3.1.1 Global Top Corporate Telephony Players by Revenue (2019-2024)
3.1.2 Global Corporate Telephony Revenue Market Share by Players (2019-2024)
3.2 Global Corporate Telephony Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Corporate Telephony Revenue
3.4 Global Corporate Telephony Market Concentration Ratio
3.4.1 Global Corporate Telephony Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Corporate Telephony Revenue in 2023
3.5 Corporate Telephony Key Players Head office and Area Served
3.6 Key Players Corporate Telephony Product Solution and Service
3.7 Date of Enter into Corporate Telephony Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Corporate Telephony Breakdown Data by Type
4.1 Global Corporate Telephony Historic Market Size by Type (2019-2024)
4.2 Global Corporate Telephony Forecasted Market Size by Type (2025-2030)
5 Corporate Telephony Breakdown Data by Application
5.1 Global Corporate Telephony Historic Market Size by Application (2019-2024)
5.2 Global Corporate Telephony Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Corporate Telephony Market Size (2019-2030)
6.2 North America Corporate Telephony Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Corporate Telephony Market Size by Country (2019-2024)
6.4 North America Corporate Telephony Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Corporate Telephony Market Size (2019-2030)
7.2 Europe Corporate Telephony Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Corporate Telephony Market Size by Country (2019-2024)
7.4 Europe Corporate Telephony Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Corporate Telephony Market Size (2019-2030)
8.2 Asia-Pacific Corporate Telephony Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Corporate Telephony Market Size by Region (2019-2024)
8.4 Asia-Pacific Corporate Telephony Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Corporate Telephony Market Size (2019-2030)
9.2 Latin America Corporate Telephony Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Corporate Telephony Market Size by Country (2019-2024)
9.4 Latin America Corporate Telephony Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Corporate Telephony Market Size (2019-2030)
10.2 Middle East & Africa Corporate Telephony Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Corporate Telephony Market Size by Country (2019-2024)
10.4 Middle East & Africa Corporate Telephony Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Detail
11.1.2 IBM Business Overview
11.1.3 IBM Corporate Telephony Introduction
11.1.4 IBM Revenue in Corporate Telephony Business (2019-2024)
11.1.5 IBM Recent Development
11.2 Cisco
11.2.1 Cisco Company Detail
11.2.2 Cisco Business Overview
11.2.3 Cisco Corporate Telephony Introduction
11.2.4 Cisco Revenue in Corporate Telephony Business (2019-2024)
11.2.5 Cisco Recent Development
11.3 Mitel
11.3.1 Mitel Company Detail
11.3.2 Mitel Business Overview
11.3.3 Mitel Corporate Telephony Introduction
11.3.4 Mitel Revenue in Corporate Telephony Business (2019-2024)
11.3.5 Mitel Recent Development
11.4 Siemens
11.4.1 Siemens Company Detail
11.4.2 Siemens Business Overview
11.4.3 Siemens Corporate Telephony Introduction
11.4.4 Siemens Revenue in Corporate Telephony Business (2019-2024)
11.4.5 Siemens Recent Development
11.5 NEC
11.5.1 NEC Company Detail
11.5.2 NEC Business Overview
11.5.3 NEC Corporate Telephony Introduction
11.5.4 NEC Revenue in Corporate Telephony Business (2019-2024)
11.5.5 NEC Recent Development
11.6 Unify
11.6.1 Unify Company Detail
11.6.2 Unify Business Overview
11.6.3 Unify Corporate Telephony Introduction
11.6.4 Unify Revenue in Corporate Telephony Business (2019-2024)
11.6.5 Unify Recent Development
11.7 Huawei
11.7.1 Huawei Company Detail
11.7.2 Huawei Business Overview
11.7.3 Huawei Corporate Telephony Introduction
11.7.4 Huawei Revenue in Corporate Telephony Business (2019-2024)
11.7.5 Huawei Recent Development
11.8 Toshiba
11.8.1 Toshiba Company Detail
11.8.2 Toshiba Business Overview
11.8.3 Toshiba Corporate Telephony Introduction
11.8.4 Toshiba Revenue in Corporate Telephony Business (2019-2024)
11.8.5 Toshiba Recent Development
11.9 Interactive Intelligence
11.9.1 Interactive Intelligence Company Detail
11.9.2 Interactive Intelligence Business Overview
11.9.3 Interactive Intelligence Corporate Telephony Introduction
11.9.4 Interactive Intelligence Revenue in Corporate Telephony Business (2019-2024)
11.9.5 Interactive Intelligence Recent Development
11.10 Avaya
11.10.1 Avaya Company Detail
11.10.2 Avaya Business Overview
11.10.3 Avaya Corporate Telephony Introduction
11.10.4 Avaya Revenue in Corporate Telephony Business (2019-2024)
11.10.5 Avaya Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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