Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Feedback Tools Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Free to Use
1.2.3 Pay to Use
1.3 Market by Application
1.3.1 Global Customer Feedback Tools Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Websites
1.3.3 Mobile Apps
1.3.4 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Customer Feedback Tools Market Perspective (2017-2028)
2.2 Customer Feedback Tools Growth Trends by Region
2.2.1 Customer Feedback Tools Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Customer Feedback Tools Historic Market Size by Region (2017-2022)
2.2.3 Customer Feedback Tools Forecasted Market Size by Region (2023-2028)
2.3 Customer Feedback Tools Market Dynamics
2.3.1 Customer Feedback Tools Industry Trends
2.3.2 Customer Feedback Tools Market Drivers
2.3.3 Customer Feedback Tools Market Challenges
2.3.4 Customer Feedback Tools Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Feedback Tools Players by Revenue
3.1.1 Global Top Customer Feedback Tools Players by Revenue (2017-2022)
3.1.2 Global Customer Feedback Tools Revenue Market Share by Players (2017-2022)
3.2 Global Customer Feedback Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Feedback Tools Revenue
3.4 Global Customer Feedback Tools Market Concentration Ratio
3.4.1 Global Customer Feedback Tools Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Feedback Tools Revenue in 2021
3.5 Customer Feedback Tools Key Players Head office and Area Served
3.6 Key Players Customer Feedback Tools Product Solution and Service
3.7 Date of Enter into Customer Feedback Tools Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Feedback Tools Breakdown Data by Type
4.1 Global Customer Feedback Tools Historic Market Size by Type (2017-2022)
4.2 Global Customer Feedback Tools Forecasted Market Size by Type (2023-2028)
5 Customer Feedback Tools Breakdown Data by Application
5.1 Global Customer Feedback Tools Historic Market Size by Application (2017-2022)
5.2 Global Customer Feedback Tools Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Customer Feedback Tools Market Size (2017-2028)
6.2 North America Customer Feedback Tools Market Size by Country (2017-2022)
6.3 North America Customer Feedback Tools Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Customer Feedback Tools Market Size (2017-2028)
7.2 Europe Customer Feedback Tools Market Size by Country (2017-2022)
7.3 Europe Customer Feedback Tools Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Feedback Tools Market Size (2017-2028)
8.2 Asia-Pacific Customer Feedback Tools Market Size by Country (2017-2022)
8.3 Asia-Pacific Customer Feedback Tools Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Customer Feedback Tools Market Size (2017-2028)
9.2 Latin America Customer Feedback Tools Market Size by Country (2017-2022)
9.3 Latin America Customer Feedback Tools Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Feedback Tools Market Size (2017-2028)
10.2 Middle East & Africa Customer Feedback Tools Market Size by Country (2017-2022)
10.3 Middle East & Africa Customer Feedback Tools Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 HubSpot
11.1.1 HubSpot Company Detail
11.1.2 HubSpot Business Overview
11.1.3 HubSpot Customer Feedback Tools Introduction
11.1.4 HubSpot Revenue in Customer Feedback Tools Business (2017-2022)
11.1.5 HubSpot Recent Development
11.2 Zendesk
11.2.1 Zendesk Company Detail
11.2.2 Zendesk Business Overview
11.2.3 Zendesk Customer Feedback Tools Introduction
11.2.4 Zendesk Revenue in Customer Feedback Tools Business (2017-2022)
11.2.5 Zendesk Recent Development
11.3 Qualtrics
11.3.1 Qualtrics Company Detail
11.3.2 Qualtrics Business Overview
11.3.3 Qualtrics Customer Feedback Tools Introduction
11.3.4 Qualtrics Revenue in Customer Feedback Tools Business (2017-2022)
11.3.5 Qualtrics Recent Development
11.4 SurveyMonkey
11.4.1 SurveyMonkey Company Detail
11.4.2 SurveyMonkey Business Overview
11.4.3 SurveyMonkey Customer Feedback Tools Introduction
11.4.4 SurveyMonkey Revenue in Customer Feedback Tools Business (2017-2022)
11.4.5 SurveyMonkey Recent Development
11.5 Bazaarvoice
11.5.1 Bazaarvoice Company Detail
11.5.2 Bazaarvoice Business Overview
11.5.3 Bazaarvoice Customer Feedback Tools Introduction
11.5.4 Bazaarvoice Revenue in Customer Feedback Tools Business (2017-2022)
11.5.5 Bazaarvoice Recent Development
11.6 Trustpilot
11.6.1 Trustpilot Company Detail
11.6.2 Trustpilot Business Overview
11.6.3 Trustpilot Customer Feedback Tools Introduction
11.6.4 Trustpilot Revenue in Customer Feedback Tools Business (2017-2022)
11.6.5 Trustpilot Recent Development
11.7 Yotpo
11.7.1 Yotpo Company Detail
11.7.2 Yotpo Business Overview
11.7.3 Yotpo Customer Feedback Tools Introduction
11.7.4 Yotpo Revenue in Customer Feedback Tools Business (2017-2022)
11.7.5 Yotpo Recent Development
11.8 Clarabridge
11.8.1 Clarabridge Company Detail
11.8.2 Clarabridge Business Overview
11.8.3 Clarabridge Customer Feedback Tools Introduction
11.8.4 Clarabridge Revenue in Customer Feedback Tools Business (2017-2022)
11.8.5 Clarabridge Recent Development
11.9 EKomi
11.9.1 EKomi Company Detail
11.9.2 EKomi Business Overview
11.9.3 EKomi Customer Feedback Tools Introduction
11.9.4 EKomi Revenue in Customer Feedback Tools Business (2017-2022)
11.9.5 EKomi Recent Development
11.10 PowerReviews
11.10.1 PowerReviews Company Detail
11.10.2 PowerReviews Business Overview
11.10.3 PowerReviews Customer Feedback Tools Introduction
11.10.4 PowerReviews Revenue in Customer Feedback Tools Business (2017-2022)
11.10.5 PowerReviews Recent Development
11.11 AskNicely
11.11.1 AskNicely Company Detail
11.11.2 AskNicely Business Overview
11.11.3 AskNicely Customer Feedback Tools Introduction
11.11.4 AskNicely Revenue in Customer Feedback Tools Business (2017-2022)
11.11.5 AskNicely Recent Development
11.12 TurnTo
11.12.1 TurnTo Company Detail
11.12.2 TurnTo Business Overview
11.12.3 TurnTo Customer Feedback Tools Introduction
11.12.4 TurnTo Revenue in Customer Feedback Tools Business (2017-2022)
11.12.5 TurnTo Recent Development
11.13 Qualaroo
11.13.1 Qualaroo Company Detail
11.13.2 Qualaroo Business Overview
11.13.3 Qualaroo Customer Feedback Tools Introduction
11.13.4 Qualaroo Revenue in Customer Feedback Tools Business (2017-2022)
11.13.5 Qualaroo Recent Development
11.14 Feedier
11.14.1 Feedier Company Detail
11.14.2 Feedier Business Overview
11.14.3 Feedier Customer Feedback Tools Introduction
11.14.4 Feedier Revenue in Customer Feedback Tools Business (2017-2022)
11.14.5 Feedier Recent Development
11.15 InMoment
11.15.1 InMoment Company Detail
11.15.2 InMoment Business Overview
11.15.3 InMoment Customer Feedback Tools Introduction
11.15.4 InMoment Revenue in Customer Feedback Tools Business (2017-2022)
11.15.5 InMoment Recent Development
11.16 UserReport
11.16.1 UserReport Company Detail
11.16.2 UserReport Business Overview
11.16.3 UserReport Customer Feedback Tools Introduction
11.16.4 UserReport Revenue in Customer Feedback Tools Business (2017-2022)
11.16.5 UserReport Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
List of Tables
Table 1. Global Customer Feedback Tools Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Free to Use
Table 3. Key Players of Pay to Use
Table 4. Global Customer Feedback Tools Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Customer Feedback Tools Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Customer Feedback Tools Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Customer Feedback Tools Market Share by Region (2017-2022)
Table 8. Global Customer Feedback Tools Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Customer Feedback Tools Market Share by Region (2023-2028)
Table 10. Customer Feedback Tools Market Trends
Table 11. Customer Feedback Tools Market Drivers
Table 12. Customer Feedback Tools Market Challenges
Table 13. Customer Feedback Tools Market Restraints
Table 14. Global Customer Feedback Tools Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Customer Feedback Tools Market Share by Players (2017-2022)
Table 16. Global Top Customer Feedback Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Feedback Tools as of 2021)
Table 17. Ranking of Global Top Customer Feedback Tools Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Customer Feedback Tools Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Feedback Tools Product Solution and Service
Table 21. Date of Enter into Customer Feedback Tools Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Feedback Tools Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Customer Feedback Tools Revenue Market Share by Type (2017-2022)
Table 25. Global Customer Feedback Tools Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Customer Feedback Tools Revenue Market Share by Type (2023-2028)
Table 27. Global Customer Feedback Tools Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Customer Feedback Tools Revenue Market Share by Application (2017-2022)
Table 29. Global Customer Feedback Tools Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Customer Feedback Tools Revenue Market Share by Application (2023-2028)
Table 31. North America Customer Feedback Tools Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Customer Feedback Tools Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Customer Feedback Tools Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Customer Feedback Tools Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Customer Feedback Tools Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Customer Feedback Tools Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Customer Feedback Tools Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Customer Feedback Tools Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Customer Feedback Tools Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Customer Feedback Tools Market Size by Country (2023-2028) & (US$ Million)
Table 41. HubSpot Company Detail
Table 42. HubSpot Business Overview
Table 43. HubSpot Customer Feedback Tools Product
Table 44. HubSpot Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 45. HubSpot Recent Development
Table 46. Zendesk Company Detail
Table 47. Zendesk Business Overview
Table 48. Zendesk Customer Feedback Tools Product
Table 49. Zendesk Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 50. Zendesk Recent Development
Table 51. Qualtrics Company Detail
Table 52. Qualtrics Business Overview
Table 53. Qualtrics Customer Feedback Tools Product
Table 54. Qualtrics Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 55. Qualtrics Recent Development
Table 56. SurveyMonkey Company Detail
Table 57. SurveyMonkey Business Overview
Table 58. SurveyMonkey Customer Feedback Tools Product
Table 59. SurveyMonkey Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 60. SurveyMonkey Recent Development
Table 61. Bazaarvoice Company Detail
Table 62. Bazaarvoice Business Overview
Table 63. Bazaarvoice Customer Feedback Tools Product
Table 64. Bazaarvoice Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 65. Bazaarvoice Recent Development
Table 66. Trustpilot Company Detail
Table 67. Trustpilot Business Overview
Table 68. Trustpilot Customer Feedback Tools Product
Table 69. Trustpilot Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 70. Trustpilot Recent Development
Table 71. Yotpo Company Detail
Table 72. Yotpo Business Overview
Table 73. Yotpo Customer Feedback Tools Product
Table 74. Yotpo Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 75. Yotpo Recent Development
Table 76. Clarabridge Company Detail
Table 77. Clarabridge Business Overview
Table 78. Clarabridge Customer Feedback Tools Product
Table 79. Clarabridge Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 80. Clarabridge Recent Development
Table 81. EKomi Company Detail
Table 82. EKomi Business Overview
Table 83. EKomi Customer Feedback Tools Product
Table 84. EKomi Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 85. EKomi Recent Development
Table 86. PowerReviews Company Detail
Table 87. PowerReviews Business Overview
Table 88. PowerReviews Customer Feedback Tools Product
Table 89. PowerReviews Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 90. PowerReviews Recent Development
Table 91. AskNicely Company Detail
Table 92. AskNicely Business Overview
Table 93. AskNicely Customer Feedback ToolsProduct
Table 94. AskNicely Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 95. AskNicely Recent Development
Table 96. TurnTo Company Detail
Table 97. TurnTo Business Overview
Table 98. TurnTo Customer Feedback ToolsProduct
Table 99. TurnTo Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 100. TurnTo Recent Development
Table 101. Qualaroo Company Detail
Table 102. Qualaroo Business Overview
Table 103. Qualaroo Customer Feedback ToolsProduct
Table 104. Qualaroo Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 105. Qualaroo Recent Development
Table 106. Feedier Company Detail
Table 107. Feedier Business Overview
Table 108. Feedier Customer Feedback ToolsProduct
Table 109. Feedier Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 110. Feedier Recent Development
Table 111. InMoment Company Detail
Table 112. InMoment Business Overview
Table 113. InMoment Customer Feedback ToolsProduct
Table 114. InMoment Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 115. InMoment Recent Development
Table 116. UserReport Company Detail
Table 117. UserReport Business Overview
Table 118. UserReport Customer Feedback ToolsProduct
Table 119. UserReport Revenue in Customer Feedback Tools Business (2017-2022) & (US$ Million)
Table 120. UserReport Recent Development
Table 121. Research Programs/Design for This Report
Table 122. Key Data Information from Secondary Sources
Table 123. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Customer Feedback Tools Market Share by Type: 2021 VS 2028
Figure 2. Free to Use Features
Figure 3. Pay to Use Features
Figure 4. Global Customer Feedback Tools Market Share by Application in 2021 & 2028
Figure 5. Websites Case Studies
Figure 6. Mobile Apps Case Studies
Figure 7. Others Case Studies
Figure 8. Customer Feedback Tools Report Years Considered
Figure 9. Global Customer Feedback Tools Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 10. Global Customer Feedback Tools Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 11. Global Customer Feedback Tools Market Share by Region: 2021 VS 2028
Figure 12. Global Customer Feedback Tools Market Share by Players in 2021
Figure 13. Global Top Customer Feedback Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Feedback Tools as of 2021)
Figure 14. The Top 10 and 5 Players Market Share by Customer Feedback Tools Revenue in 2021
Figure 15. North America Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 16. North America Customer Feedback Tools Market Share by Country (2017-2028)
Figure 17. United States Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. Canada Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. Europe Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 20. Europe Customer Feedback Tools Market Share by Country (2017-2028)
Figure 21. Germany Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. France Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. U.K. Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Italy Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Russia Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Nordic Countries Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Asia-Pacific Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Asia-Pacific Customer Feedback Tools Market Share by Region (2017-2028)
Figure 29. China Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Japan Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. South Korea Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Southeast Asia Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. India Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Australia Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Latin America Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Latin America Customer Feedback Tools Market Share by Country (2017-2028)
Figure 37. Mexico Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Brazil Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Middle East & Africa Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Middle East & Africa Customer Feedback Tools Market Share by Country (2017-2028)
Figure 41. Turkey Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Saudi Arabia Customer Feedback Tools Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 43. HubSpot Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 44. Zendesk Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 45. Qualtrics Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 46. SurveyMonkey Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 47. Bazaarvoice Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 48. Trustpilot Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 49. Yotpo Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 50. Clarabridge Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 51. EKomi Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 52. PowerReviews Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 53. AskNicely Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 54. TurnTo Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 55. Qualaroo Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 56. Feedier Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 57. InMoment Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 58. UserReport Revenue Growth Rate in Customer Feedback Tools Business (2017-2022)
Figure 59. Bottom-up and Top-down Approaches for This Report
Figure 60. Data Triangulation
Figure 61. Key Executives Interviewed