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Global Customer Journey Mapping Software Market Research Report 2025
Synopsis
Customer Journey Mapping Software refers to specialized tools and platforms that help businesses visualize, analyze, and optimize the customer journey or the end-to-end experience that customers have with a brand. This software allows organizations to create graphical representations or maps of the customer journey, tracking customer interactions, touchpoints, and emotions at each stage. It enables companies to identify pain points, opportunities for improvement, and areas of customer delight. Customer Journey Mapping Software empowers businesses to gain deeper insights into customer behaviors, preferences, and needs, facilitating the development of personalized strategies to enhance customer engagement, loyalty, and satisfaction.
The global Customer Journey Mapping Software market was valued at US$ 332 million in 2023 and is anticipated to reach US$ 547.9 million by 2030, witnessing a CAGR of 7.3% during the forecast period 2024-2030.
The industry trend of Customer Journey Mapping Software reflects a growing recognition of the importance of delivering exceptional customer experiences. Companies are increasingly prioritizing customer-centric approaches, and the trend is driving the demand for Customer Journey Mapping Software. Businesses are realizing the value of understanding and mapping the customer journey to identify key moments of influence and to provide a seamless, personalized experience across touchpoints. The trend is fueled by advancements in data analytics, AI, and machine learning, allowing for more sophisticated analysis and insights into customer behaviors. Additionally, the industry trend indicates the integration of Customer Journey Mapping Software with other customer experience management tools to create a holistic view of the customer journey and to enable more effective customer engagement strategies. The industry is expected to continue evolving, with a focus on real-time mapping, predictive capabilities, and omnichannel customer journey analysis.
This report aims to provide a comprehensive presentation of the global market for Customer Journey Mapping Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Journey Mapping Software.
Report Scope
The Customer Journey Mapping Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Journey Mapping Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Journey Mapping Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
WebEngage
Smaply Customer Experience Hub
UXPressia
Adobe
Acquia
CEMantica
CFN Insight
CloudCherry
Ecrion Engage
Kitewheel
TandemSeven
Mapovate
Squeezely
SuiteCX
Touchpoint
Segment by Type
Cloud Base
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Journey Mapping Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Customer Journey Mapping Software refers to specialized tools and platforms that help businesses visualize, analyze, and optimize the customer journey or the end-to-end experience that customers have with a brand. This software allows organizations to create graphical representations or maps of the customer journey, tracking customer interactions, touchpoints, and emotions at each stage. It enables companies to identify pain points, opportunities for improvement, and areas of customer delight. Customer Journey Mapping Software empowers businesses to gain deeper insights into customer behaviors, preferences, and needs, facilitating the development of personalized strategies to enhance customer engagement, loyalty, and satisfaction.
The global Customer Journey Mapping Software market was valued at US$ 332 million in 2023 and is anticipated to reach US$ 547.9 million by 2030, witnessing a CAGR of 7.3% during the forecast period 2024-2030.
The industry trend of Customer Journey Mapping Software reflects a growing recognition of the importance of delivering exceptional customer experiences. Companies are increasingly prioritizing customer-centric approaches, and the trend is driving the demand for Customer Journey Mapping Software. Businesses are realizing the value of understanding and mapping the customer journey to identify key moments of influence and to provide a seamless, personalized experience across touchpoints. The trend is fueled by advancements in data analytics, AI, and machine learning, allowing for more sophisticated analysis and insights into customer behaviors. Additionally, the industry trend indicates the integration of Customer Journey Mapping Software with other customer experience management tools to create a holistic view of the customer journey and to enable more effective customer engagement strategies. The industry is expected to continue evolving, with a focus on real-time mapping, predictive capabilities, and omnichannel customer journey analysis.
This report aims to provide a comprehensive presentation of the global market for Customer Journey Mapping Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Journey Mapping Software.
Report Scope
The Customer Journey Mapping Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Journey Mapping Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Journey Mapping Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
WebEngage
Smaply Customer Experience Hub
UXPressia
Adobe
Acquia
CEMantica
CFN Insight
CloudCherry
Ecrion Engage
Kitewheel
TandemSeven
Mapovate
Squeezely
SuiteCX
Touchpoint
Segment by Type
Cloud Base
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Journey Mapping Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Journey Mapping Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud Base
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global Customer Journey Mapping Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Journey Mapping Software Market Perspective (2019-2030)
2.2 Customer Journey Mapping Software Growth Trends by Region
2.2.1 Global Customer Journey Mapping Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Journey Mapping Software Historic Market Size by Region (2019-2024)
2.2.3 Customer Journey Mapping Software Forecasted Market Size by Region (2025-2030)
2.3 Customer Journey Mapping Software Market Dynamics
2.3.1 Customer Journey Mapping Software Industry Trends
2.3.2 Customer Journey Mapping Software Market Drivers
2.3.3 Customer Journey Mapping Software Market Challenges
2.3.4 Customer Journey Mapping Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Journey Mapping Software Players by Revenue
3.1.1 Global Top Customer Journey Mapping Software Players by Revenue (2019-2024)
3.1.2 Global Customer Journey Mapping Software Revenue Market Share by Players (2019-2024)
3.2 Global Customer Journey Mapping Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Journey Mapping Software Revenue
3.4 Global Customer Journey Mapping Software Market Concentration Ratio
3.4.1 Global Customer Journey Mapping Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Journey Mapping Software Revenue in 2023
3.5 Customer Journey Mapping Software Key Players Head office and Area Served
3.6 Key Players Customer Journey Mapping Software Product Solution and Service
3.7 Date of Enter into Customer Journey Mapping Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Journey Mapping Software Breakdown Data by Type
4.1 Global Customer Journey Mapping Software Historic Market Size by Type (2019-2024)
4.2 Global Customer Journey Mapping Software Forecasted Market Size by Type (2025-2030)
5 Customer Journey Mapping Software Breakdown Data by Application
5.1 Global Customer Journey Mapping Software Historic Market Size by Application (2019-2024)
5.2 Global Customer Journey Mapping Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Journey Mapping Software Market Size (2019-2030)
6.2 North America Customer Journey Mapping Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Journey Mapping Software Market Size by Country (2019-2024)
6.4 North America Customer Journey Mapping Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Journey Mapping Software Market Size (2019-2030)
7.2 Europe Customer Journey Mapping Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Journey Mapping Software Market Size by Country (2019-2024)
7.4 Europe Customer Journey Mapping Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Journey Mapping Software Market Size (2019-2030)
8.2 Asia-Pacific Customer Journey Mapping Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Journey Mapping Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Journey Mapping Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Journey Mapping Software Market Size (2019-2030)
9.2 Latin America Customer Journey Mapping Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Journey Mapping Software Market Size by Country (2019-2024)
9.4 Latin America Customer Journey Mapping Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Journey Mapping Software Market Size (2019-2030)
10.2 Middle East & Africa Customer Journey Mapping Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Journey Mapping Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Journey Mapping Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 WebEngage
11.1.1 WebEngage Company Detail
11.1.2 WebEngage Business Overview
11.1.3 WebEngage Customer Journey Mapping Software Introduction
11.1.4 WebEngage Revenue in Customer Journey Mapping Software Business (2019-2024)
11.1.5 WebEngage Recent Development
11.2 Smaply Customer Experience Hub
11.2.1 Smaply Customer Experience Hub Company Detail
11.2.2 Smaply Customer Experience Hub Business Overview
11.2.3 Smaply Customer Experience Hub Customer Journey Mapping Software Introduction
11.2.4 Smaply Customer Experience Hub Revenue in Customer Journey Mapping Software Business (2019-2024)
11.2.5 Smaply Customer Experience Hub Recent Development
11.3 UXPressia
11.3.1 UXPressia Company Detail
11.3.2 UXPressia Business Overview
11.3.3 UXPressia Customer Journey Mapping Software Introduction
11.3.4 UXPressia Revenue in Customer Journey Mapping Software Business (2019-2024)
11.3.5 UXPressia Recent Development
11.4 Adobe
11.4.1 Adobe Company Detail
11.4.2 Adobe Business Overview
11.4.3 Adobe Customer Journey Mapping Software Introduction
11.4.4 Adobe Revenue in Customer Journey Mapping Software Business (2019-2024)
11.4.5 Adobe Recent Development
11.5 Acquia
11.5.1 Acquia Company Detail
11.5.2 Acquia Business Overview
11.5.3 Acquia Customer Journey Mapping Software Introduction
11.5.4 Acquia Revenue in Customer Journey Mapping Software Business (2019-2024)
11.5.5 Acquia Recent Development
11.6 CEMantica
11.6.1 CEMantica Company Detail
11.6.2 CEMantica Business Overview
11.6.3 CEMantica Customer Journey Mapping Software Introduction
11.6.4 CEMantica Revenue in Customer Journey Mapping Software Business (2019-2024)
11.6.5 CEMantica Recent Development
11.7 CFN Insight
11.7.1 CFN Insight Company Detail
11.7.2 CFN Insight Business Overview
11.7.3 CFN Insight Customer Journey Mapping Software Introduction
11.7.4 CFN Insight Revenue in Customer Journey Mapping Software Business (2019-2024)
11.7.5 CFN Insight Recent Development
11.8 CloudCherry
11.8.1 CloudCherry Company Detail
11.8.2 CloudCherry Business Overview
11.8.3 CloudCherry Customer Journey Mapping Software Introduction
11.8.4 CloudCherry Revenue in Customer Journey Mapping Software Business (2019-2024)
11.8.5 CloudCherry Recent Development
11.9 Ecrion Engage
11.9.1 Ecrion Engage Company Detail
11.9.2 Ecrion Engage Business Overview
11.9.3 Ecrion Engage Customer Journey Mapping Software Introduction
11.9.4 Ecrion Engage Revenue in Customer Journey Mapping Software Business (2019-2024)
11.9.5 Ecrion Engage Recent Development
11.10 Kitewheel
11.10.1 Kitewheel Company Detail
11.10.2 Kitewheel Business Overview
11.10.3 Kitewheel Customer Journey Mapping Software Introduction
11.10.4 Kitewheel Revenue in Customer Journey Mapping Software Business (2019-2024)
11.10.5 Kitewheel Recent Development
11.11 TandemSeven
11.11.1 TandemSeven Company Detail
11.11.2 TandemSeven Business Overview
11.11.3 TandemSeven Customer Journey Mapping Software Introduction
11.11.4 TandemSeven Revenue in Customer Journey Mapping Software Business (2019-2024)
11.11.5 TandemSeven Recent Development
11.12 Mapovate
11.12.1 Mapovate Company Detail
11.12.2 Mapovate Business Overview
11.12.3 Mapovate Customer Journey Mapping Software Introduction
11.12.4 Mapovate Revenue in Customer Journey Mapping Software Business (2019-2024)
11.12.5 Mapovate Recent Development
11.13 Squeezely
11.13.1 Squeezely Company Detail
11.13.2 Squeezely Business Overview
11.13.3 Squeezely Customer Journey Mapping Software Introduction
11.13.4 Squeezely Revenue in Customer Journey Mapping Software Business (2019-2024)
11.13.5 Squeezely Recent Development
11.14 SuiteCX
11.14.1 SuiteCX Company Detail
11.14.2 SuiteCX Business Overview
11.14.3 SuiteCX Customer Journey Mapping Software Introduction
11.14.4 SuiteCX Revenue in Customer Journey Mapping Software Business (2019-2024)
11.14.5 SuiteCX Recent Development
11.15 Touchpoint
11.15.1 Touchpoint Company Detail
11.15.2 Touchpoint Business Overview
11.15.3 Touchpoint Customer Journey Mapping Software Introduction
11.15.4 Touchpoint Revenue in Customer Journey Mapping Software Business (2019-2024)
11.15.5 Touchpoint Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of TablesList of Tables
Table 1. Global Customer Journey Mapping Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Cloud Base
Table 3. Key Players of Web Based
Table 4. Global Customer Journey Mapping Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 5. Global Customer Journey Mapping Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Customer Journey Mapping Software Market Size by Region (2019-2024) & (US$ Million)
Table 7. Global Customer Journey Mapping Software Market Share by Region (2019-2024)
Table 8. Global Customer Journey Mapping Software Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 9. Global Customer Journey Mapping Software Market Share by Region (2025-2030)
Table 10. Customer Journey Mapping Software Market Trends
Table 11. Customer Journey Mapping Software Market Drivers
Table 12. Customer Journey Mapping Software Market Challenges
Table 13. Customer Journey Mapping Software Market Restraints
Table 14. Global Customer Journey Mapping Software Revenue by Players (2019-2024) & (US$ Million)
Table 15. Global Customer Journey Mapping Software Market Share by Players (2019-2024)
Table 16. Global Top Customer Journey Mapping Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Journey Mapping Software as of 2023)
Table 17. Ranking of Global Top Customer Journey Mapping Software Companies by Revenue (US$ Million) in 2023
Table 18. Global 5 Largest Players Market Share by Customer Journey Mapping Software Revenue (CR5 and HHI) & (2019-2024)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Journey Mapping Software Product Solution and Service
Table 21. Date of Enter into Customer Journey Mapping Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Journey Mapping Software Market Size by Type (2019-2024) & (US$ Million)
Table 24. Global Customer Journey Mapping Software Revenue Market Share by Type (2019-2024)
Table 25. Global Customer Journey Mapping Software Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 26. Global Customer Journey Mapping Software Revenue Market Share by Type (2025-2030)
Table 27. Global Customer Journey Mapping Software Market Size by Application (2019-2024) & (US$ Million)
Table 28. Global Customer Journey Mapping Software Revenue Market Share by Application (2019-2024)
Table 29. Global Customer Journey Mapping Software Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 30. Global Customer Journey Mapping Software Revenue Market Share by Application (2025-2030)
Table 31. North America Customer Journey Mapping Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 32. North America Customer Journey Mapping Software Market Size by Country (2019-2024) & (US$ Million)
Table 33. North America Customer Journey Mapping Software Market Size by Country (2025-2030) & (US$ Million)
Table 34. Europe Customer Journey Mapping Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. Europe Customer Journey Mapping Software Market Size by Country (2019-2024) & (US$ Million)
Table 36. Europe Customer Journey Mapping Software Market Size by Country (2025-2030) & (US$ Million)
Table 37. Asia-Pacific Customer Journey Mapping Software Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 38. Asia-Pacific Customer Journey Mapping Software Market Size by Region (2019-2024) & (US$ Million)
Table 39. Asia-Pacific Customer Journey Mapping Software Market Size by Region (2025-2030) & (US$ Million)
Table 40. Latin America Customer Journey Mapping Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Latin America Customer Journey Mapping Software Market Size by Country (2019-2024) & (US$ Million)
Table 42. Latin America Customer Journey Mapping Software Market Size by Country (2025-2030) & (US$ Million)
Table 43. Middle East & Africa Customer Journey Mapping Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Middle East & Africa Customer Journey Mapping Software Market Size by Country (2019-2024) & (US$ Million)
Table 45. Middle East & Africa Customer Journey Mapping Software Market Size by Country (2025-2030) & (US$ Million)
Table 46. WebEngage Company Detail
Table 47. WebEngage Business Overview
Table 48. WebEngage Customer Journey Mapping Software Product
Table 49. WebEngage Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 50. WebEngage Recent Development
Table 51. Smaply Customer Experience Hub Company Detail
Table 52. Smaply Customer Experience Hub Business Overview
Table 53. Smaply Customer Experience Hub Customer Journey Mapping Software Product
Table 54. Smaply Customer Experience Hub Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 55. Smaply Customer Experience Hub Recent Development
Table 56. UXPressia Company Detail
Table 57. UXPressia Business Overview
Table 58. UXPressia Customer Journey Mapping Software Product
Table 59. UXPressia Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 60. UXPressia Recent Development
Table 61. Adobe Company Detail
Table 62. Adobe Business Overview
Table 63. Adobe Customer Journey Mapping Software Product
Table 64. Adobe Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 65. Adobe Recent Development
Table 66. Acquia Company Detail
Table 67. Acquia Business Overview
Table 68. Acquia Customer Journey Mapping Software Product
Table 69. Acquia Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 70. Acquia Recent Development
Table 71. CEMantica Company Detail
Table 72. CEMantica Business Overview
Table 73. CEMantica Customer Journey Mapping Software Product
Table 74. CEMantica Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 75. CEMantica Recent Development
Table 76. CFN Insight Company Detail
Table 77. CFN Insight Business Overview
Table 78. CFN Insight Customer Journey Mapping Software Product
Table 79. CFN Insight Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 80. CFN Insight Recent Development
Table 81. CloudCherry Company Detail
Table 82. CloudCherry Business Overview
Table 83. CloudCherry Customer Journey Mapping Software Product
Table 84. CloudCherry Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 85. CloudCherry Recent Development
Table 86. Ecrion Engage Company Detail
Table 87. Ecrion Engage Business Overview
Table 88. Ecrion Engage Customer Journey Mapping Software Product
Table 89. Ecrion Engage Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 90. Ecrion Engage Recent Development
Table 91. Kitewheel Company Detail
Table 92. Kitewheel Business Overview
Table 93. Kitewheel Customer Journey Mapping Software Product
Table 94. Kitewheel Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 95. Kitewheel Recent Development
Table 96. TandemSeven Company Detail
Table 97. TandemSeven Business Overview
Table 98. TandemSeven Customer Journey Mapping Software Product
Table 99. TandemSeven Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 100. TandemSeven Recent Development
Table 101. Mapovate Company Detail
Table 102. Mapovate Business Overview
Table 103. Mapovate Customer Journey Mapping Software Product
Table 104. Mapovate Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 105. Mapovate Recent Development
Table 106. Squeezely Company Detail
Table 107. Squeezely Business Overview
Table 108. Squeezely Customer Journey Mapping Software Product
Table 109. Squeezely Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 110. Squeezely Recent Development
Table 111. SuiteCX Company Detail
Table 112. SuiteCX Business Overview
Table 113. SuiteCX Customer Journey Mapping Software Product
Table 114. SuiteCX Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 115. SuiteCX Recent Development
Table 116. Touchpoint Company Detail
Table 117. Touchpoint Business Overview
Table 118. Touchpoint Customer Journey Mapping Software Product
Table 119. Touchpoint Revenue in Customer Journey Mapping Software Business (2019-2024) & (US$ Million)
Table 120. Touchpoint Recent Development
Table 121. Research Programs/Design for This Report
Table 122. Key Data Information from Secondary Sources
Table 123. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Customer Journey Mapping Software Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Customer Journey Mapping Software Market Share by Type: 2023 VS 2030
Figure 3. Cloud Base Features
Figure 4. Web Based Features
Figure 5. Global Customer Journey Mapping Software Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 6. Global Customer Journey Mapping Software Market Share by Application: 2023 VS 2030
Figure 7. Large Enterprises Case Studies
Figure 8. SMEs Case Studies
Figure 9. Customer Journey Mapping Software Report Years Considered
Figure 10. Global Customer Journey Mapping Software Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 11. Global Customer Journey Mapping Software Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 12. Global Customer Journey Mapping Software Market Share by Region: 2023 VS 2030
Figure 13. Global Customer Journey Mapping Software Market Share by Players in 2023
Figure 14. Global Top Customer Journey Mapping Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Journey Mapping Software as of 2023)
Figure 15. The Top 10 and 5 Players Market Share by Customer Journey Mapping Software Revenue in 2023
Figure 16. North America Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 17. North America Customer Journey Mapping Software Market Share by Country (2019-2030)
Figure 18. United States Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 19. Canada Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 20. Europe Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 21. Europe Customer Journey Mapping Software Market Share by Country (2019-2030)
Figure 22. Germany Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 23. France Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. U.K. Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. Italy Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Russia Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Nordic Countries Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Asia-Pacific Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Asia-Pacific Customer Journey Mapping Software Market Share by Region (2019-2030)
Figure 30. China Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Japan Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. South Korea Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Southeast Asia Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. India Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Australia Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Latin America Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Latin America Customer Journey Mapping Software Market Share by Country (2019-2030)
Figure 38. Mexico Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Brazil Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Middle East & Africa Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Middle East & Africa Customer Journey Mapping Software Market Share by Country (2019-2030)
Figure 42. Turkey Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Saudi Arabia Customer Journey Mapping Software Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. WebEngage Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 45. Smaply Customer Experience Hub Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 46. UXPressia Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 47. Adobe Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 48. Acquia Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 49. CEMantica Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 50. CFN Insight Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 51. CloudCherry Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 52. Ecrion Engage Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 53. Kitewheel Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 54. TandemSeven Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 55. Mapovate Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 56. Squeezely Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 57. SuiteCX Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 58. Touchpoint Revenue Growth Rate in Customer Journey Mapping Software Business (2019-2024)
Figure 59. Bottom-up and Top-down Approaches for This Report
Figure 60. Data Triangulation
Figure 61. Key Executives Interviewed
Published By : QY Research
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