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Global IT Service Management Tools Market Research Report 2025

Global IT Service Management Tools Market Research Report 2025

Publishing Date : Mar, 2025

License Type :
 

Report Code : 1805644

No of Pages : 83

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Synopsis

IT service management tools enable organizations in IT operations to effectively support their production atmosphere. IT service management tools expedite the workflows and tasks related to the management and delivery of high quality IT services.
The global IT Service Management Tools market was valued at US$ 2891.9 million in 2023 and is anticipated to reach US$ 3740.9 million by 2030, witnessing a CAGR of 3.8% during the forecast period 2024-2030.

The global IT service management tools market is anticipated to grow at a robust rate to reach a significant value by the end of the assessment period. BFSI segment in the industry category is expected to be the largest segment in terms of market share or revenue generation.

This report aims to provide a comprehensive presentation of the global market for IT Service Management Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Service Management Tools.

Report Scope

The IT Service Management Tools market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global IT Service Management Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the IT Service Management Tools companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

By Company

  • ServiceNow
  • Atlassian
  • IBM
  • Broadcom
  • BMC Software
  • Ivanti Software
  • ASG Software
  • Axios Systems
  • SAP
  • Cherwell Software

Segment by Type

  • On-Premise
  • Cloud

Segment by Application

  • BFSI
  • IT and ITES
  • Telecommunication
  • Media and Entertainment
  • Retail
  • Utilities
  • Manufacturing
  • Education
  • Government

By Region

  • North America (United States, Canada)
  • Europe (Germany, France, U.K., Italy, Netherlands)
  • Asia-Pacific (China, Japan, South Korea, China Taiwan, Southeast Asia, India)
  • Latin America, Middle East & Africa (Latin America, Mexico, Brazil, Turkey)

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of IT Service Management Tools companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IT Service Management Tools Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 On-Premise
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global IT Service Management Tools Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 BFSI
1.3.3 IT and ITES
1.3.4 Telecommunication
1.3.5 Media and Entertainment
1.3.6 Retail
1.3.7 Utilities
1.3.8 Manufacturing
1.3.9 Education
1.3.10 Government
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global IT Service Management Tools Market Perspective (2019-2030)
2.2 IT Service Management Tools Growth Trends by Region
2.2.1 Global IT Service Management Tools Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 IT Service Management Tools Historic Market Size by Region (2019-2024)
2.2.3 IT Service Management Tools Forecasted Market Size by Region (2025-2030)
2.3 IT Service Management Tools Market Dynamics
2.3.1 IT Service Management Tools Industry Trends
2.3.2 IT Service Management Tools Market Drivers
2.3.3 IT Service Management Tools Market Challenges
2.3.4 IT Service Management Tools Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IT Service Management Tools Players by Revenue
3.1.1 Global Top IT Service Management Tools Players by Revenue (2019-2024)
3.1.2 Global IT Service Management Tools Revenue Market Share by Players (2019-2024)
3.2 Global IT Service Management Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by IT Service Management Tools Revenue
3.4 Global IT Service Management Tools Market Concentration Ratio
3.4.1 Global IT Service Management Tools Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IT Service Management Tools Revenue in 2023
3.5 IT Service Management Tools Key Players Head office and Area Served
3.6 Key Players IT Service Management Tools Product Solution and Service
3.7 Date of Enter into IT Service Management Tools Market
3.8 Mergers & Acquisitions, Expansion Plans
4 IT Service Management Tools Breakdown Data by Type
4.1 Global IT Service Management Tools Historic Market Size by Type (2019-2024)
4.2 Global IT Service Management Tools Forecasted Market Size by Type (2025-2030)
5 IT Service Management Tools Breakdown Data by Application
5.1 Global IT Service Management Tools Historic Market Size by Application (2019-2024)
5.2 Global IT Service Management Tools Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America IT Service Management Tools Market Size (2019-2030)
6.2 North America IT Service Management Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America IT Service Management Tools Market Size by Country (2019-2024)
6.4 North America IT Service Management Tools Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IT Service Management Tools Market Size (2019-2030)
7.2 Europe IT Service Management Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe IT Service Management Tools Market Size by Country (2019-2024)
7.4 Europe IT Service Management Tools Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific IT Service Management Tools Market Size (2019-2030)
8.2 Asia-Pacific IT Service Management Tools Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific IT Service Management Tools Market Size by Region (2019-2024)
8.4 Asia-Pacific IT Service Management Tools Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America IT Service Management Tools Market Size (2019-2030)
9.2 Latin America IT Service Management Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America IT Service Management Tools Market Size by Country (2019-2024)
9.4 Latin America IT Service Management Tools Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IT Service Management Tools Market Size (2019-2030)
10.2 Middle East & Africa IT Service Management Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa IT Service Management Tools Market Size by Country (2019-2024)
10.4 Middle East & Africa IT Service Management Tools Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 ServiceNow
11.1.1 ServiceNow Company Detail
11.1.2 ServiceNow Business Overview
11.1.3 ServiceNow IT Service Management Tools Introduction
11.1.4 ServiceNow Revenue in IT Service Management Tools Business (2019-2024)
11.1.5 ServiceNow Recent Development
11.2 Atlassian
11.2.1 Atlassian Company Detail
11.2.2 Atlassian Business Overview
11.2.3 Atlassian IT Service Management Tools Introduction
11.2.4 Atlassian Revenue in IT Service Management Tools Business (2019-2024)
11.2.5 Atlassian Recent Development
11.3 IBM
11.3.1 IBM Company Detail
11.3.2 IBM Business Overview
11.3.3 IBM IT Service Management Tools Introduction
11.3.4 IBM Revenue in IT Service Management Tools Business (2019-2024)
11.3.5 IBM Recent Development
11.4 Broadcom
11.4.1 Broadcom Company Detail
11.4.2 Broadcom Business Overview
11.4.3 Broadcom IT Service Management Tools Introduction
11.4.4 Broadcom Revenue in IT Service Management Tools Business (2019-2024)
11.4.5 Broadcom Recent Development
11.5 BMC Software
11.5.1 BMC Software Company Detail
11.5.2 BMC Software Business Overview
11.5.3 BMC Software IT Service Management Tools Introduction
11.5.4 BMC Software Revenue in IT Service Management Tools Business (2019-2024)
11.5.5 BMC Software Recent Development
11.6 Ivanti Software
11.6.1 Ivanti Software Company Detail
11.6.2 Ivanti Software Business Overview
11.6.3 Ivanti Software IT Service Management Tools Introduction
11.6.4 Ivanti Software Revenue in IT Service Management Tools Business (2019-2024)
11.6.5 Ivanti Software Recent Development
11.7 ASG Software
11.7.1 ASG Software Company Detail
11.7.2 ASG Software Business Overview
11.7.3 ASG Software IT Service Management Tools Introduction
11.7.4 ASG Software Revenue in IT Service Management Tools Business (2019-2024)
11.7.5 ASG Software Recent Development
11.8 Axios Systems
11.8.1 Axios Systems Company Detail
11.8.2 Axios Systems Business Overview
11.8.3 Axios Systems IT Service Management Tools Introduction
11.8.4 Axios Systems Revenue in IT Service Management Tools Business (2019-2024)
11.8.5 Axios Systems Recent Development
11.9 SAP
11.9.1 SAP Company Detail
11.9.2 SAP Business Overview
11.9.3 SAP IT Service Management Tools Introduction
11.9.4 SAP Revenue in IT Service Management Tools Business (2019-2024)
11.9.5 SAP Recent Development
11.10 Cherwell Software
11.10.1 Cherwell Software Company Detail
11.10.2 Cherwell Software Business Overview
11.10.3 Cherwell Software IT Service Management Tools Introduction
11.10.4 Cherwell Software Revenue in IT Service Management Tools Business (2019-2024)
11.10.5 Cherwell Software Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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