The Market Reports

Synopsis
On-Demand Delivery Software is a type of software delivery model that is deployed and managed on a vendor’s cloud computing infrastructure and accessed by users over the Internet as and when required. On-Demand Delivery Software enables a user/organization to subscribe to software on a pay-as-you-go, monthly billing method. On-Demand Delivery Software can be used for various purposes, such as food delivery, grocery delivery, catering delivery, restaurant delivery/takeout, parcel delivery, and more.
The global On-Demand Delivery Software market was valued at US$ 448 million in 2023 and is anticipated to reach US$ 827.9 million by 2030, witnessing a CAGR of 9.0% during the forecast period 2024-2030.
The industry trend of On-Demand Delivery Software is rapidly evolving, especially in the wake of the COVID-19 pandemic. Some of the key trends are:
Contactless ordering, payment, and pickup technology: Customers are increasingly preferring contactless options for ordering, paying, and picking up their food orders, as they offer convenience, safety, and hygiene. Restaurants are adopting technologies such as QR codes, Bluetooth, wireless sensors, and smartphone apps to enable contactless transactions.
Online table bookings: Customers are also opting for online table bookings to avoid waiting in queues and ensure social distancing at restaurants. Restaurants are using platforms such as OpenTable, Resy, Yelp Reservations, and Bookatable to manage their online reservations and optimize their seating capacity.
Auto kitchen operations and processes: Restaurants are leveraging automation and artificial intelligence to streamline their kitchen operations and processes, such as inventory management, order preparation, quality control, waste reduction, and delivery coordination. Examples of such technologies include Kitchen United Mix, CloudKitchens, REEF Technology, Rebel Foods, and Spyce.
Technology that reduces waste: Restaurants are also adopting technology that helps them reduce food waste and save costs, such as smart bins, sensors, cameras, analytics software, and mobile apps 6. Examples of such technologies include Winnow Solutions, Leanpath, Too Good To Go, Olio, and Karma.
Technology that simplifies complex loyalty programs: Restaurants are using technology that simplifies the design and implementation of complex loyalty programs that reward customers for their repeat purchases and referrals. Examples of such technologies include LevelUp, Thanx, Punchh, LoyalZoo, and LoyaltyPlant.
Smartphone bill splitting and payment software: Customers are using smartphone apps that allow them to split bills and pay for their orders with ease, without having to deal with cash or cards. Examples of such apps include Splitwise, Venmo, PayPal, Square Cash, and Zelle.
Enhanced hygiene and safety practices: Restaurants are enhancing their hygiene and safety practices to comply with the health guidelines and regulations amid the pandemic. They are using technology such as digital menus, sanitizing stations, temperature scanners, contact tracing apps, and personal protective equipment to ensure the well-being of their staff and customers.
QR code technology: QR codes are becoming a popular tool for restaurants to offer various services to their customers, such as digital menus, online ordering, payment options, feedback forms, loyalty programs, and more. QR codes are easy to use, scanable by any smartphone camera or app. They also reduce the need for physical contact and paper waste.
Bluetooth and wireless sensors: Bluetooth and wireless sensors are also being used by restaurants to enhance their customer experience and operational efficiency. For example, restaurants can use Bluetooth beacons to send personalized offers and promotions to customers who are nearby or inside their premises. They can also use wireless sensors to monitor the temperature, humidity, and freshness of their food items and alert them when they need to be replenished or discarded.
Multiple orders from different stores in one delivery: Customers are increasingly looking for more variety and convenience in their food delivery options, such as ordering from multiple stores or cuisines in one delivery. Delivery platforms are catering to this demand by offering features such as group ordering, mix-and-match options, and multi-stop deliveries. Examples of such platforms include DoorDash, Uber Eats, Grubhub, and Postmates.
On-Demand Delivery Subscriptions: Customers are also opting for on-demand delivery subscriptions that offer them unlimited or discounted deliveries for a fixed monthly or annual fee. Delivery platforms are offering such subscriptions to increase their customer loyalty, retention, and frequency of orders. Examples of such subscriptions include DoorDash DashPass, Uber Eats Eats Pass, Grubhub+ , and Postmates Unlimited.
A shift in spends from restaurants to grocery stores: Customers are spending more on grocery delivery than on restaurant delivery, as they prefer to cook at home or stock up on essentials amid the pandemic. Grocery delivery platforms are experiencing a surge in demand and expanding their offerings to include fresh produce, prepared meals, alcohol, and more . Examples of such platforms include Instacart, Shipt, goPuff, Amazon Fresh, and Walmart Grocery.
Boosted on-demand parcel delivery: Customers are also using on-demand parcel delivery platforms to send and receive packages, gifts, documents, and other items within the same day or hour. On-demand parcel delivery platforms are providing fast, convenient, and affordable services to customers and businesses alike. Examples of such platforms include Roadie, Deliv, Lalamove, Uber Connect, and FedEx SameDay City .
This report aims to provide a comprehensive presentation of the global market for On-Demand Delivery Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding On-Demand Delivery Software.
Report Scope
The On-Demand Delivery Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global On-Demand Delivery Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the On-Demand Delivery Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Instacart
Shipt
Burpy
FreshDirect
EAT Club
ezCaters
Fooda
Uber Eats
Postmates
Grubhub
Swiggy
Zomato
DoorDash
Seamless
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of On-Demand Delivery Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Index