Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Telecom CRM Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Software
1.2.3 Service
1.2.4 Others
1.3 Market by Application
1.3.1 Global Telecom CRM Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Small-Sized Enterprises
1.3.3 Medium-sized Enterprises
1.3.4 Large-Sized Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Telecom CRM Market Perspective (2019-2030)
2.2 Telecom CRM Growth Trends by Region
2.2.1 Global Telecom CRM Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Telecom CRM Historic Market Size by Region (2019-2024)
2.2.3 Telecom CRM Forecasted Market Size by Region (2025-2030)
2.3 Telecom CRM Market Dynamics
2.3.1 Telecom CRM Industry Trends
2.3.2 Telecom CRM Market Drivers
2.3.3 Telecom CRM Market Challenges
2.3.4 Telecom CRM Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Telecom CRM Players by Revenue
3.1.1 Global Top Telecom CRM Players by Revenue (2019-2024)
3.1.2 Global Telecom CRM Revenue Market Share by Players (2019-2024)
3.2 Global Telecom CRM Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Telecom CRM Revenue
3.4 Global Telecom CRM Market Concentration Ratio
3.4.1 Global Telecom CRM Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Telecom CRM Revenue in 2023
3.5 Telecom CRM Key Players Head office and Area Served
3.6 Key Players Telecom CRM Product Solution and Service
3.7 Date of Enter into Telecom CRM Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Telecom CRM Breakdown Data by Type
4.1 Global Telecom CRM Historic Market Size by Type (2019-2024)
4.2 Global Telecom CRM Forecasted Market Size by Type (2025-2030)
5 Telecom CRM Breakdown Data by Application
5.1 Global Telecom CRM Historic Market Size by Application (2019-2024)
5.2 Global Telecom CRM Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Telecom CRM Market Size (2019-2030)
6.2 North America Telecom CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Telecom CRM Market Size by Country (2019-2024)
6.4 North America Telecom CRM Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Telecom CRM Market Size (2019-2030)
7.2 Europe Telecom CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Telecom CRM Market Size by Country (2019-2024)
7.4 Europe Telecom CRM Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Telecom CRM Market Size (2019-2030)
8.2 Asia-Pacific Telecom CRM Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Telecom CRM Market Size by Region (2019-2024)
8.4 Asia-Pacific Telecom CRM Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Telecom CRM Market Size (2019-2030)
9.2 Latin America Telecom CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Telecom CRM Market Size by Country (2019-2024)
9.4 Latin America Telecom CRM Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Telecom CRM Market Size (2019-2030)
10.2 Middle East & Africa Telecom CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Telecom CRM Market Size by Country (2019-2024)
10.4 Middle East & Africa Telecom CRM Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Comarch
11.1.1 Comarch Company Detail
11.1.2 Comarch Business Overview
11.1.3 Comarch Telecom CRM Introduction
11.1.4 Comarch Revenue in Telecom CRM Business (2019-2024)
11.1.5 Comarch Recent Development
11.2 Elinext
11.2.1 Elinext Company Detail
11.2.2 Elinext Business Overview
11.2.3 Elinext Telecom CRM Introduction
11.2.4 Elinext Revenue in Telecom CRM Business (2019-2024)
11.2.5 Elinext Recent Development
11.3 Cerillion
11.3.1 Cerillion Company Detail
11.3.2 Cerillion Business Overview
11.3.3 Cerillion Telecom CRM Introduction
11.3.4 Cerillion Revenue in Telecom CRM Business (2019-2024)
11.3.5 Cerillion Recent Development
11.4 Bpmonline
11.4.1 Bpmonline Company Detail
11.4.2 Bpmonline Business Overview
11.4.3 Bpmonline Telecom CRM Introduction
11.4.4 Bpmonline Revenue in Telecom CRM Business (2019-2024)
11.4.5 Bpmonline Recent Development
11.5 Ericsson
11.5.1 Ericsson Company Detail
11.5.2 Ericsson Business Overview
11.5.3 Ericsson Telecom CRM Introduction
11.5.4 Ericsson Revenue in Telecom CRM Business (2019-2024)
11.5.5 Ericsson Recent Development
11.6 Beesion
11.6.1 Beesion Company Detail
11.6.2 Beesion Business Overview
11.6.3 Beesion Telecom CRM Introduction
11.6.4 Beesion Revenue in Telecom CRM Business (2019-2024)
11.6.5 Beesion Recent Development
11.7 Infosys
11.7.1 Infosys Company Detail
11.7.2 Infosys Business Overview
11.7.3 Infosys Telecom CRM Introduction
11.7.4 Infosys Revenue in Telecom CRM Business (2019-2024)
11.7.5 Infosys Recent Development
11.8 HP
11.8.1 HP Company Detail
11.8.2 HP Business Overview
11.8.3 HP Telecom CRM Introduction
11.8.4 HP Revenue in Telecom CRM Business (2019-2024)
11.8.5 HP Recent Development
11.9 Atlas
11.9.1 Atlas Company Detail
11.9.2 Atlas Business Overview
11.9.3 Atlas Telecom CRM Introduction
11.9.4 Atlas Revenue in Telecom CRM Business (2019-2024)
11.9.5 Atlas Recent Development
11.10 CHR Solutions
11.10.1 CHR Solutions Company Detail
11.10.2 CHR Solutions Business Overview
11.10.3 CHR Solutions Telecom CRM Introduction
11.10.4 CHR Solutions Revenue in Telecom CRM Business (2019-2024)
11.10.5 CHR Solutions Recent Development
11.11 Daemon
11.11.1 Daemon Company Detail
11.11.2 Daemon Business Overview
11.11.3 Daemon Telecom CRM Introduction
11.11.4 Daemon Revenue in Telecom CRM Business (2019-2024)
11.11.5 Daemon Recent Development
11.12 Precision Telecom Technologies
11.12.1 Precision Telecom Technologies Company Detail
11.12.2 Precision Telecom Technologies Business Overview
11.12.3 Precision Telecom Technologies Telecom CRM Introduction
11.12.4 Precision Telecom Technologies Revenue in Telecom CRM Business (2019-2024)
11.12.5 Precision Telecom Technologies Recent Development
11.13 SunVizon
11.13.1 SunVizon Company Detail
11.13.2 SunVizon Business Overview
11.13.3 SunVizon Telecom CRM Introduction
11.13.4 SunVizon Revenue in Telecom CRM Business (2019-2024)
11.13.5 SunVizon Recent Development
11.14 LeadPrime
11.14.1 LeadPrime Company Detail
11.14.2 LeadPrime Business Overview
11.14.3 LeadPrime Telecom CRM Introduction
11.14.4 LeadPrime Revenue in Telecom CRM Business (2019-2024)
11.14.5 LeadPrime Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
List of Tables
Table 1. Global Telecom CRM Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Software
Table 3. Key Players of Service
Table 4. Key Players of Others
Table 5. Global Telecom CRM Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Telecom CRM Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 7. Global Telecom CRM Market Size by Region (2019-2024) & (US$ Million)
Table 8. Global Telecom CRM Market Share by Region (2019-2024)
Table 9. Global Telecom CRM Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 10. Global Telecom CRM Market Share by Region (2025-2030)
Table 11. Telecom CRM Market Trends
Table 12. Telecom CRM Market Drivers
Table 13. Telecom CRM Market Challenges
Table 14. Telecom CRM Market Restraints
Table 15. Global Telecom CRM Revenue by Players (2019-2024) & (US$ Million)
Table 16. Global Telecom CRM Market Share by Players (2019-2024)
Table 17. Global Top Telecom CRM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Telecom CRM as of 2023)
Table 18. Ranking of Global Top Telecom CRM Companies by Revenue (US$ Million) in 2023
Table 19. Global 5 Largest Players Market Share by Telecom CRM Revenue (CR5 and HHI) & (2019-2024)
Table 20. Key Players Headquarters and Area Served
Table 21. Key Players Telecom CRM Product Solution and Service
Table 22. Date of Enter into Telecom CRM Market
Table 23. Mergers & Acquisitions, Expansion Plans
Table 24. Global Telecom CRM Market Size by Type (2019-2024) & (US$ Million)
Table 25. Global Telecom CRM Revenue Market Share by Type (2019-2024)
Table 26. Global Telecom CRM Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 27. Global Telecom CRM Revenue Market Share by Type (2025-2030)
Table 28. Global Telecom CRM Market Size by Application (2019-2024) & (US$ Million)
Table 29. Global Telecom CRM Revenue Market Share by Application (2019-2024)
Table 30. Global Telecom CRM Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 31. Global Telecom CRM Revenue Market Share by Application (2025-2030)
Table 32. North America Telecom CRM Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 33. North America Telecom CRM Market Size by Country (2019-2024) & (US$ Million)
Table 34. North America Telecom CRM Market Size by Country (2025-2030) & (US$ Million)
Table 35. Europe Telecom CRM Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 36. Europe Telecom CRM Market Size by Country (2019-2024) & (US$ Million)
Table 37. Europe Telecom CRM Market Size by Country (2025-2030) & (US$ Million)
Table 38. Asia-Pacific Telecom CRM Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 39. Asia-Pacific Telecom CRM Market Size by Region (2019-2024) & (US$ Million)
Table 40. Asia-Pacific Telecom CRM Market Size by Region (2025-2030) & (US$ Million)
Table 41. Latin America Telecom CRM Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 42. Latin America Telecom CRM Market Size by Country (2019-2024) & (US$ Million)
Table 43. Latin America Telecom CRM Market Size by Country (2025-2030) & (US$ Million)
Table 44. Middle East & Africa Telecom CRM Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 45. Middle East & Africa Telecom CRM Market Size by Country (2019-2024) & (US$ Million)
Table 46. Middle East & Africa Telecom CRM Market Size by Country (2025-2030) & (US$ Million)
Table 47. Comarch Company Detail
Table 48. Comarch Business Overview
Table 49. Comarch Telecom CRM Product
Table 50. Comarch Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 51. Comarch Recent Development
Table 52. Elinext Company Detail
Table 53. Elinext Business Overview
Table 54. Elinext Telecom CRM Product
Table 55. Elinext Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 56. Elinext Recent Development
Table 57. Cerillion Company Detail
Table 58. Cerillion Business Overview
Table 59. Cerillion Telecom CRM Product
Table 60. Cerillion Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 61. Cerillion Recent Development
Table 62. Bpmonline Company Detail
Table 63. Bpmonline Business Overview
Table 64. Bpmonline Telecom CRM Product
Table 65. Bpmonline Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 66. Bpmonline Recent Development
Table 67. Ericsson Company Detail
Table 68. Ericsson Business Overview
Table 69. Ericsson Telecom CRM Product
Table 70. Ericsson Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 71. Ericsson Recent Development
Table 72. Beesion Company Detail
Table 73. Beesion Business Overview
Table 74. Beesion Telecom CRM Product
Table 75. Beesion Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 76. Beesion Recent Development
Table 77. Infosys Company Detail
Table 78. Infosys Business Overview
Table 79. Infosys Telecom CRM Product
Table 80. Infosys Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 81. Infosys Recent Development
Table 82. HP Company Detail
Table 83. HP Business Overview
Table 84. HP Telecom CRM Product
Table 85. HP Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 86. HP Recent Development
Table 87. Atlas Company Detail
Table 88. Atlas Business Overview
Table 89. Atlas Telecom CRM Product
Table 90. Atlas Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 91. Atlas Recent Development
Table 92. CHR Solutions Company Detail
Table 93. CHR Solutions Business Overview
Table 94. CHR Solutions Telecom CRM Product
Table 95. CHR Solutions Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 96. CHR Solutions Recent Development
Table 97. Daemon Company Detail
Table 98. Daemon Business Overview
Table 99. Daemon Telecom CRM Product
Table 100. Daemon Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 101. Daemon Recent Development
Table 102. Precision Telecom Technologies Company Detail
Table 103. Precision Telecom Technologies Business Overview
Table 104. Precision Telecom Technologies Telecom CRM Product
Table 105. Precision Telecom Technologies Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 106. Precision Telecom Technologies Recent Development
Table 107. SunVizon Company Detail
Table 108. SunVizon Business Overview
Table 109. SunVizon Telecom CRM Product
Table 110. SunVizon Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 111. SunVizon Recent Development
Table 112. LeadPrime Company Detail
Table 113. LeadPrime Business Overview
Table 114. LeadPrime Telecom CRM Product
Table 115. LeadPrime Revenue in Telecom CRM Business (2019-2024) & (US$ Million)
Table 116. LeadPrime Recent Development
Table 117. Research Programs/Design for This Report
Table 118. Key Data Information from Secondary Sources
Table 119. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Telecom CRM Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Telecom CRM Market Share by Type: 2023 VS 2030
Figure 3. Software Features
Figure 4. Service Features
Figure 5. Others Features
Figure 6. Global Telecom CRM Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 7. Global Telecom CRM Market Share by Application: 2023 VS 2030
Figure 8. Small-Sized Enterprises Case Studies
Figure 9. Medium-sized Enterprises Case Studies
Figure 10. Large-Sized Enterprises Case Studies
Figure 11. Telecom CRM Report Years Considered
Figure 12. Global Telecom CRM Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 13. Global Telecom CRM Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 14. Global Telecom CRM Market Share by Region: 2023 VS 2030
Figure 15. Global Telecom CRM Market Share by Players in 2023
Figure 16. Global Top Telecom CRM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Telecom CRM as of 2023)
Figure 17. The Top 10 and 5 Players Market Share by Telecom CRM Revenue in 2023
Figure 18. North America Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 19. North America Telecom CRM Market Share by Country (2019-2030)
Figure 20. United States Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 21. Canada Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 22. Europe Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 23. Europe Telecom CRM Market Share by Country (2019-2030)
Figure 24. Germany Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. France Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. U.K. Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Italy Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Russia Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Nordic Countries Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 30. Asia-Pacific Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Asia-Pacific Telecom CRM Market Share by Region (2019-2030)
Figure 32. China Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Japan Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. South Korea Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Southeast Asia Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. India Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Australia Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 38. Latin America Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Latin America Telecom CRM Market Share by Country (2019-2030)
Figure 40. Mexico Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Brazil Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 42. Middle East & Africa Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Middle East & Africa Telecom CRM Market Share by Country (2019-2030)
Figure 44. Turkey Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 45. Saudi Arabia Telecom CRM Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 46. Comarch Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 47. Elinext Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 48. Cerillion Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 49. Bpmonline Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 50. Ericsson Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 51. Beesion Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 52. Infosys Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 53. HP Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 54. Atlas Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 55. CHR Solutions Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 56. Daemon Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 57. Precision Telecom Technologies Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 58. SunVizon Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 59. LeadPrime Revenue Growth Rate in Telecom CRM Business (2019-2024)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed