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Healthcare BPO-Global Market Insights and Sales Trends 2025
Synopsis
Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.
The global Healthcare BPO market size is expected to reach US$ 346500 million by 2029, growing at a CAGR of 8.6% from 2023 to 2029. The market is mainly driven by the significant applications of Healthcare BPO in various end use industries. The expanding demands from the Research and Development, Manufacturing and Non-Clinical Services,, are propelling Healthcare BPO market. Healthcare Payer BPO, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Healthcare Provider BPO segment is estimated at % CAGR for the next seven-year period.
Global Healthcare BPO key players include Quintiles, HCL, Cognizant, Inventiv, Lonza, etc.
United States is the largest market, with a share about 30%, followed by Asia, and Europe, both have a share about 50 percent.
In terms of product, Healthcare Provider BPO is the largest segment, with a share over 30%.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Healthcare BPO, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Healthcare BPO market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Healthcare BPO market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Healthcare BPO sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Healthcare BPO covered in this report include Quintiles, HCL, Cognizant, Covance, Accenture, Inventiv, Catalent, Parexel and Lonza, etc.
The global Healthcare BPO market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Quintiles
HCL
Cognizant
Covance
Accenture
Inventiv
Catalent
Parexel
Lonza
Boehringer Ingelheim
Charles Rivers
Genpact
Sutherland
PremierBPO
Firstsource
PPD
GeBBS Healthcare
Indian Healthcare BPO
Global Healthcare BPO market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Healthcare BPO market, Segment by Type:
Healthcare Payer BPO
Healthcare Provider BPO
Healthcare Pharmaceutical BPO
Global Healthcare BPO market, by Application
Research and Development
Manufacturing
Non-Clinical Services
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Healthcare BPO companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.
The global Healthcare BPO market size is expected to reach US$ 346500 million by 2029, growing at a CAGR of 8.6% from 2023 to 2029. The market is mainly driven by the significant applications of Healthcare BPO in various end use industries. The expanding demands from the Research and Development, Manufacturing and Non-Clinical Services,, are propelling Healthcare BPO market. Healthcare Payer BPO, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Healthcare Provider BPO segment is estimated at % CAGR for the next seven-year period.
Global Healthcare BPO key players include Quintiles, HCL, Cognizant, Inventiv, Lonza, etc.
United States is the largest market, with a share about 30%, followed by Asia, and Europe, both have a share about 50 percent.
In terms of product, Healthcare Provider BPO is the largest segment, with a share over 30%.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Healthcare BPO, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Healthcare BPO market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Healthcare BPO market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Healthcare BPO sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Healthcare BPO covered in this report include Quintiles, HCL, Cognizant, Covance, Accenture, Inventiv, Catalent, Parexel and Lonza, etc.
The global Healthcare BPO market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Quintiles
HCL
Cognizant
Covance
Accenture
Inventiv
Catalent
Parexel
Lonza
Boehringer Ingelheim
Charles Rivers
Genpact
Sutherland
PremierBPO
Firstsource
PPD
GeBBS Healthcare
Indian Healthcare BPO
Global Healthcare BPO market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Healthcare BPO market, Segment by Type:
Healthcare Payer BPO
Healthcare Provider BPO
Healthcare Pharmaceutical BPO
Global Healthcare BPO market, by Application
Research and Development
Manufacturing
Non-Clinical Services
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Healthcare BPO companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Healthcare BPO
1.1 Healthcare BPO Market Overview
1.1.1 Healthcare BPO Product Scope
1.1.2 Healthcare BPO Market Status and Outlook
1.2 Global Healthcare BPO Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Healthcare BPO Market Size by Region (2018-2029)
1.4 Global Healthcare BPO Historic Market Size by Region (2018-2023)
1.5 Global Healthcare BPO Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Healthcare BPO Market Size (2018-2029)
1.6.1 North America Healthcare BPO Market Size (2018-2029)
1.6.2 Europe Healthcare BPO Market Size (2018-2029)
1.6.3 Asia-Pacific Healthcare BPO Market Size (2018-2029)
1.6.4 Latin America Healthcare BPO Market Size (2018-2029)
1.6.5 Middle East & Africa Healthcare BPO Market Size (2018-2029)
2 Healthcare BPO Market by Type
2.1 Introduction
2.1.1 Healthcare Payer BPO
2.1.2 Healthcare Provider BPO
2.1.3 Healthcare Pharmaceutical BPO
2.2 Global Healthcare BPO Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Healthcare BPO Historic Market Size by Type (2018-2023)
2.2.2 Global Healthcare BPO Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Healthcare BPO Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Healthcare BPO Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Healthcare BPO Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Healthcare BPO Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Healthcare BPO Revenue Breakdown by Type (2018-2029)
3 Healthcare BPO Market Overview by Application
3.1 Introduction
3.1.1 Research and Development
3.1.2 Manufacturing
3.1.3 Non-Clinical Services
3.2 Global Healthcare BPO Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Healthcare BPO Historic Market Size by Application (2018-2023)
3.2.2 Global Healthcare BPO Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Healthcare BPO Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Healthcare BPO Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Healthcare BPO Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Healthcare BPO Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Healthcare BPO Revenue Breakdown by Application (2018-2029)
4 Healthcare BPO Competition Analysis by Players
4.1 Global Healthcare BPO Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Healthcare BPO as of 2022)
4.3 Date of Key Players Enter into Healthcare BPO Market
4.4 Global Top Players Healthcare BPO Headquarters and Area Served
4.5 Key Players Healthcare BPO Product Solution and Service
4.6 Competitive Status
4.6.1 Healthcare BPO Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Quintiles
5.1.1 Quintiles Profile
5.1.2 Quintiles Main Business
5.1.3 Quintiles Healthcare BPO Products, Services and Solutions
5.1.4 Quintiles Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.1.5 Quintiles Recent Developments
5.2 HCL
5.2.1 HCL Profile
5.2.2 HCL Main Business
5.2.3 HCL Healthcare BPO Products, Services and Solutions
5.2.4 HCL Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.2.5 HCL Recent Developments
5.3 Cognizant
5.3.1 Cognizant Profile
5.3.2 Cognizant Main Business
5.3.3 Cognizant Healthcare BPO Products, Services and Solutions
5.3.4 Cognizant Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.3.5 Covance Recent Developments
5.4 Covance
5.4.1 Covance Profile
5.4.2 Covance Main Business
5.4.3 Covance Healthcare BPO Products, Services and Solutions
5.4.4 Covance Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.4.5 Covance Recent Developments
5.5 Accenture
5.5.1 Accenture Profile
5.5.2 Accenture Main Business
5.5.3 Accenture Healthcare BPO Products, Services and Solutions
5.5.4 Accenture Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.5.5 Accenture Recent Developments
5.6 Inventiv
5.6.1 Inventiv Profile
5.6.2 Inventiv Main Business
5.6.3 Inventiv Healthcare BPO Products, Services and Solutions
5.6.4 Inventiv Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.6.5 Inventiv Recent Developments
5.7 Catalent
5.7.1 Catalent Profile
5.7.2 Catalent Main Business
5.7.3 Catalent Healthcare BPO Products, Services and Solutions
5.7.4 Catalent Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.7.5 Catalent Recent Developments
5.8 Parexel
5.8.1 Parexel Profile
5.8.2 Parexel Main Business
5.8.3 Parexel Healthcare BPO Products, Services and Solutions
5.8.4 Parexel Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.8.5 Parexel Recent Developments
5.9 Lonza
5.9.1 Lonza Profile
5.9.2 Lonza Main Business
5.9.3 Lonza Healthcare BPO Products, Services and Solutions
5.9.4 Lonza Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.9.5 Lonza Recent Developments
5.10 Boehringer Ingelheim
5.10.1 Boehringer Ingelheim Profile
5.10.2 Boehringer Ingelheim Main Business
5.10.3 Boehringer Ingelheim Healthcare BPO Products, Services and Solutions
5.10.4 Boehringer Ingelheim Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.10.5 Boehringer Ingelheim Recent Developments
5.11 Charles Rivers
5.11.1 Charles Rivers Profile
5.11.2 Charles Rivers Main Business
5.11.3 Charles Rivers Healthcare BPO Products, Services and Solutions
5.11.4 Charles Rivers Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.11.5 Charles Rivers Recent Developments
5.12 Genpact
5.12.1 Genpact Profile
5.12.2 Genpact Main Business
5.12.3 Genpact Healthcare BPO Products, Services and Solutions
5.12.4 Genpact Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.12.5 Genpact Recent Developments
5.13 Sutherland
5.13.1 Sutherland Profile
5.13.2 Sutherland Main Business
5.13.3 Sutherland Healthcare BPO Products, Services and Solutions
5.13.4 Sutherland Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.13.5 Sutherland Recent Developments
5.14 PremierBPO
5.14.1 PremierBPO Profile
5.14.2 PremierBPO Main Business
5.14.3 PremierBPO Healthcare BPO Products, Services and Solutions
5.14.4 PremierBPO Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.14.5 PremierBPO Recent Developments
5.15 Firstsource
5.15.1 Firstsource Profile
5.15.2 Firstsource Main Business
5.15.3 Firstsource Healthcare BPO Products, Services and Solutions
5.15.4 Firstsource Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.15.5 Firstsource Recent Developments
5.16 PPD
5.16.1 PPD Profile
5.16.2 PPD Main Business
5.16.3 PPD Healthcare BPO Products, Services and Solutions
5.16.4 PPD Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.16.5 PPD Recent Developments
5.17 GeBBS Healthcare
5.17.1 GeBBS Healthcare Profile
5.17.2 GeBBS Healthcare Main Business
5.17.3 GeBBS Healthcare Healthcare BPO Products, Services and Solutions
5.17.4 GeBBS Healthcare Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.17.5 GeBBS Healthcare Recent Developments
5.18 Indian Healthcare BPO
5.18.1 Indian Healthcare BPO Profile
5.18.2 Indian Healthcare BPO Main Business
5.18.3 Indian Healthcare BPO Healthcare BPO Products, Services and Solutions
5.18.4 Indian Healthcare BPO Healthcare BPO Revenue (US$ Million) & (2018-2023)
5.18.5 Indian Healthcare BPO Recent Developments
6 North America
6.1 North America Healthcare BPO Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Healthcare BPO Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Healthcare BPO Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Healthcare BPO Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Healthcare BPO Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Healthcare BPO Market Dynamics
11.1 Healthcare BPO Industry Trends
11.2 Healthcare BPO Market Drivers
11.3 Healthcare BPO Market Challenges
11.4 Healthcare BPO Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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