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Incident Management Software-Global Market Insights and Sales Trends 2025
Synopsis
Incident Management Software responds to, reports on, investigates digital and event incidents or errors and overall works towards incident resolution.
The global Incident Management Software market size is expected to reach US$ 2261.2 million by 2029, growing at a CAGR of 9.0% from 2023 to 2029. The market is mainly driven by the significant applications of Incident Management Software in various end use industries. The expanding demands from the Large Enterprises and SMEs, are propelling Incident Management Software market. Cloud Based, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the On-premises segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Incident Management Software market, driven by demand from China, the second largest economy with some signs of stabilising, the Incident Management Software market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Incident Management Software, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Incident Management Software market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Incident Management Software market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Incident Management Software sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Incident Management Software covered in this report include Zendesk, SolarWinds, Freshwork, SoftExpert, ManageEngine, OpsGenie, Cura, LogicManager and Resolver, etc.
The global Incident Management Software market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Zendesk
SolarWinds
Freshwork
SoftExpert
ManageEngine
OpsGenie
Cura
LogicManager
Resolver
Enablon
Samanage
Global Incident Management Software market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Incident Management Software market, Segment by Type:
Cloud Based
On-premises
Global Incident Management Software market, by Application
Large Enterprises
SMEs
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Incident Management Software companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Incident Management Software responds to, reports on, investigates digital and event incidents or errors and overall works towards incident resolution.
The global Incident Management Software market size is expected to reach US$ 2261.2 million by 2029, growing at a CAGR of 9.0% from 2023 to 2029. The market is mainly driven by the significant applications of Incident Management Software in various end use industries. The expanding demands from the Large Enterprises and SMEs, are propelling Incident Management Software market. Cloud Based, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the On-premises segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Incident Management Software market, driven by demand from China, the second largest economy with some signs of stabilising, the Incident Management Software market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Incident Management Software, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Incident Management Software market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Incident Management Software market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Incident Management Software sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Incident Management Software covered in this report include Zendesk, SolarWinds, Freshwork, SoftExpert, ManageEngine, OpsGenie, Cura, LogicManager and Resolver, etc.
The global Incident Management Software market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Zendesk
SolarWinds
Freshwork
SoftExpert
ManageEngine
OpsGenie
Cura
LogicManager
Resolver
Enablon
Samanage
Global Incident Management Software market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Incident Management Software market, Segment by Type:
Cloud Based
On-premises
Global Incident Management Software market, by Application
Large Enterprises
SMEs
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Incident Management Software companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Incident Management Software
1.1 Incident Management Software Market Overview
1.1.1 Incident Management Software Product Scope
1.1.2 Incident Management Software Market Status and Outlook
1.2 Global Incident Management Software Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Incident Management Software Market Size by Region (2018-2029)
1.4 Global Incident Management Software Historic Market Size by Region (2018-2023)
1.5 Global Incident Management Software Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Incident Management Software Market Size (2018-2029)
1.6.1 North America Incident Management Software Market Size (2018-2029)
1.6.2 Europe Incident Management Software Market Size (2018-2029)
1.6.3 Asia-Pacific Incident Management Software Market Size (2018-2029)
1.6.4 Latin America Incident Management Software Market Size (2018-2029)
1.6.5 Middle East & Africa Incident Management Software Market Size (2018-2029)
2 Incident Management Software Market by Type
2.1 Introduction
2.1.1 Cloud Based
2.1.2 On-premises
2.2 Global Incident Management Software Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Incident Management Software Historic Market Size by Type (2018-2023)
2.2.2 Global Incident Management Software Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Incident Management Software Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Incident Management Software Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Incident Management Software Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Incident Management Software Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Incident Management Software Revenue Breakdown by Type (2018-2029)
3 Incident Management Software Market Overview by Application
3.1 Introduction
3.1.1 Large Enterprises
3.1.2 SMEs
3.2 Global Incident Management Software Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Incident Management Software Historic Market Size by Application (2018-2023)
3.2.2 Global Incident Management Software Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Incident Management Software Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Incident Management Software Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Incident Management Software Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Incident Management Software Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Incident Management Software Revenue Breakdown by Application (2018-2029)
4 Incident Management Software Competition Analysis by Players
4.1 Global Incident Management Software Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Incident Management Software as of 2022)
4.3 Date of Key Players Enter into Incident Management Software Market
4.4 Global Top Players Incident Management Software Headquarters and Area Served
4.5 Key Players Incident Management Software Product Solution and Service
4.6 Competitive Status
4.6.1 Incident Management Software Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Zendesk
5.1.1 Zendesk Profile
5.1.2 Zendesk Main Business
5.1.3 Zendesk Incident Management Software Products, Services and Solutions
5.1.4 Zendesk Incident Management Software Revenue (US$ Million) & (2018-2023)
5.1.5 Zendesk Recent Developments
5.2 SolarWinds
5.2.1 SolarWinds Profile
5.2.2 SolarWinds Main Business
5.2.3 SolarWinds Incident Management Software Products, Services and Solutions
5.2.4 SolarWinds Incident Management Software Revenue (US$ Million) & (2018-2023)
5.2.5 SolarWinds Recent Developments
5.3 Freshwork
5.3.1 Freshwork Profile
5.3.2 Freshwork Main Business
5.3.3 Freshwork Incident Management Software Products, Services and Solutions
5.3.4 Freshwork Incident Management Software Revenue (US$ Million) & (2018-2023)
5.3.5 SoftExpert Recent Developments
5.4 SoftExpert
5.4.1 SoftExpert Profile
5.4.2 SoftExpert Main Business
5.4.3 SoftExpert Incident Management Software Products, Services and Solutions
5.4.4 SoftExpert Incident Management Software Revenue (US$ Million) & (2018-2023)
5.4.5 SoftExpert Recent Developments
5.5 ManageEngine
5.5.1 ManageEngine Profile
5.5.2 ManageEngine Main Business
5.5.3 ManageEngine Incident Management Software Products, Services and Solutions
5.5.4 ManageEngine Incident Management Software Revenue (US$ Million) & (2018-2023)
5.5.5 ManageEngine Recent Developments
5.6 OpsGenie
5.6.1 OpsGenie Profile
5.6.2 OpsGenie Main Business
5.6.3 OpsGenie Incident Management Software Products, Services and Solutions
5.6.4 OpsGenie Incident Management Software Revenue (US$ Million) & (2018-2023)
5.6.5 OpsGenie Recent Developments
5.7 Cura
5.7.1 Cura Profile
5.7.2 Cura Main Business
5.7.3 Cura Incident Management Software Products, Services and Solutions
5.7.4 Cura Incident Management Software Revenue (US$ Million) & (2018-2023)
5.7.5 Cura Recent Developments
5.8 LogicManager
5.8.1 LogicManager Profile
5.8.2 LogicManager Main Business
5.8.3 LogicManager Incident Management Software Products, Services and Solutions
5.8.4 LogicManager Incident Management Software Revenue (US$ Million) & (2018-2023)
5.8.5 LogicManager Recent Developments
5.9 Resolver
5.9.1 Resolver Profile
5.9.2 Resolver Main Business
5.9.3 Resolver Incident Management Software Products, Services and Solutions
5.9.4 Resolver Incident Management Software Revenue (US$ Million) & (2018-2023)
5.9.5 Resolver Recent Developments
5.10 Enablon
5.10.1 Enablon Profile
5.10.2 Enablon Main Business
5.10.3 Enablon Incident Management Software Products, Services and Solutions
5.10.4 Enablon Incident Management Software Revenue (US$ Million) & (2018-2023)
5.10.5 Enablon Recent Developments
5.11 Samanage
5.11.1 Samanage Profile
5.11.2 Samanage Main Business
5.11.3 Samanage Incident Management Software Products, Services and Solutions
5.11.4 Samanage Incident Management Software Revenue (US$ Million) & (2018-2023)
5.11.5 Samanage Recent Developments
6 North America
6.1 North America Incident Management Software Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Incident Management Software Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Incident Management Software Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Incident Management Software Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Incident Management Software Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Incident Management Software Market Dynamics
11.1 Incident Management Software Industry Trends
11.2 Incident Management Software Market Drivers
11.3 Incident Management Software Market Challenges
11.4 Incident Management Software Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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