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IT Management as a Service-Global Market Insights and Sales Trends 2025
Synopsis
IT service management as a service (ITSMaaS) is a term for the idea that companies can outsource their IT Services rather than maintaining them in-house. With ITSM, companies can decrease costs and free up staff, while getting quality IT service that trades on specialization and economies of scale.
The global IT Management as a Service market size is expected to reach US$ 3740.9 million by 2029, growing at a CAGR of 3.8% from 2023 to 2029. The market is mainly driven by the significant applications of IT Management as a Service in various end use industries. The expanding demands from the IT and Telecom, BFSI, Public Sector and Others, are propelling IT Management as a Service market. Systems and Network Monitoring and Management, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Problem Management segment is estimated at % CAGR for the next seven-year period.
ITSM allows the company to maintain IT Services with lower fixed costs for hardware and labor. Instead, companies often pay per user, per year, for a given IT service. In addition to basic IT diagnostic and repair Services, ITSM can also provide other types of Services, such as help with virtualization systems, storage assistance and much more.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for IT Management as a Service, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global IT Management as a Service market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global IT Management as a Service market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, IT Management as a Service sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of IT Management as a Service covered in this report include ServiceNow, HP, Broadcom, BMC Software, Absolute Software, Cherwell Software, EMC Infra, Epicor Software and FrontRange Solutions, etc.
The global IT Management as a Service market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
ServiceNow
HP
Broadcom
BMC Software
Absolute Software
Cherwell Software
EMC Infra
Epicor Software
FrontRange Solutions
Fujitsu
Hornbill
IBM
ManageEngine
Microsoft
Oracle
SAP
Serena Software
Sofigate
Sunrise Software
SunView Software
Symantec
SysAid Technologies
Vmware
Global IT Management as a Service market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global IT Management as a Service market, Segment by Type:
Systems and Network Monitoring and Management
Problem Management
Resource Utilization, Capacity Planning, and Billing
Global IT Management as a Service market, by Application
IT and Telecom
BFSI
Public Sector
Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of IT Management as a Service companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
IT service management as a service (ITSMaaS) is a term for the idea that companies can outsource their IT Services rather than maintaining them in-house. With ITSM, companies can decrease costs and free up staff, while getting quality IT service that trades on specialization and economies of scale.
The global IT Management as a Service market size is expected to reach US$ 3740.9 million by 2029, growing at a CAGR of 3.8% from 2023 to 2029. The market is mainly driven by the significant applications of IT Management as a Service in various end use industries. The expanding demands from the IT and Telecom, BFSI, Public Sector and Others, are propelling IT Management as a Service market. Systems and Network Monitoring and Management, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Problem Management segment is estimated at % CAGR for the next seven-year period.
ITSM allows the company to maintain IT Services with lower fixed costs for hardware and labor. Instead, companies often pay per user, per year, for a given IT service. In addition to basic IT diagnostic and repair Services, ITSM can also provide other types of Services, such as help with virtualization systems, storage assistance and much more.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for IT Management as a Service, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global IT Management as a Service market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global IT Management as a Service market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, IT Management as a Service sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of IT Management as a Service covered in this report include ServiceNow, HP, Broadcom, BMC Software, Absolute Software, Cherwell Software, EMC Infra, Epicor Software and FrontRange Solutions, etc.
The global IT Management as a Service market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
ServiceNow
HP
Broadcom
BMC Software
Absolute Software
Cherwell Software
EMC Infra
Epicor Software
FrontRange Solutions
Fujitsu
Hornbill
IBM
ManageEngine
Microsoft
Oracle
SAP
Serena Software
Sofigate
Sunrise Software
SunView Software
Symantec
SysAid Technologies
Vmware
Global IT Management as a Service market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global IT Management as a Service market, Segment by Type:
Systems and Network Monitoring and Management
Problem Management
Resource Utilization, Capacity Planning, and Billing
Global IT Management as a Service market, by Application
IT and Telecom
BFSI
Public Sector
Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of IT Management as a Service companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of IT Management as a Service
1.1 IT Management as a Service Market Overview
1.1.1 IT Management as a Service Product Scope
1.1.2 IT Management as a Service Market Status and Outlook
1.2 Global IT Management as a Service Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global IT Management as a Service Market Size by Region (2018-2029)
1.4 Global IT Management as a Service Historic Market Size by Region (2018-2023)
1.5 Global IT Management as a Service Market Size Forecast by Region (2024-2029)
1.6 Key Regions, IT Management as a Service Market Size (2018-2029)
1.6.1 North America IT Management as a Service Market Size (2018-2029)
1.6.2 Europe IT Management as a Service Market Size (2018-2029)
1.6.3 Asia-Pacific IT Management as a Service Market Size (2018-2029)
1.6.4 Latin America IT Management as a Service Market Size (2018-2029)
1.6.5 Middle East & Africa IT Management as a Service Market Size (2018-2029)
2 IT Management as a Service Market by Type
2.1 Introduction
2.1.1 Systems and Network Monitoring and Management
2.1.2 Problem Management
2.1.3 Resource Utilization, Capacity Planning, and Billing
2.2 Global IT Management as a Service Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global IT Management as a Service Historic Market Size by Type (2018-2023)
2.2.2 Global IT Management as a Service Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America IT Management as a Service Revenue Breakdown by Type (2018-2029)
2.3.2 Europe IT Management as a Service Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific IT Management as a Service Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America IT Management as a Service Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa IT Management as a Service Revenue Breakdown by Type (2018-2029)
3 IT Management as a Service Market Overview by Application
3.1 Introduction
3.1.1 IT and Telecom
3.1.2 BFSI
3.1.3 Public Sector
3.1.4 Others
3.2 Global IT Management as a Service Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global IT Management as a Service Historic Market Size by Application (2018-2023)
3.2.2 Global IT Management as a Service Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America IT Management as a Service Revenue Breakdown by Application (2018-2029)
3.3.2 Europe IT Management as a Service Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific IT Management as a Service Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America IT Management as a Service Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa IT Management as a Service Revenue Breakdown by Application (2018-2029)
4 IT Management as a Service Competition Analysis by Players
4.1 Global IT Management as a Service Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in IT Management as a Service as of 2022)
4.3 Date of Key Players Enter into IT Management as a Service Market
4.4 Global Top Players IT Management as a Service Headquarters and Area Served
4.5 Key Players IT Management as a Service Product Solution and Service
4.6 Competitive Status
4.6.1 IT Management as a Service Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 ServiceNow
5.1.1 ServiceNow Profile
5.1.2 ServiceNow Main Business
5.1.3 ServiceNow IT Management as a Service Products, Services and Solutions
5.1.4 ServiceNow IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.1.5 ServiceNow Recent Developments
5.2 HP
5.2.1 HP Profile
5.2.2 HP Main Business
5.2.3 HP IT Management as a Service Products, Services and Solutions
5.2.4 HP IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.2.5 HP Recent Developments
5.3 Broadcom
5.3.1 Broadcom Profile
5.3.2 Broadcom Main Business
5.3.3 Broadcom IT Management as a Service Products, Services and Solutions
5.3.4 Broadcom IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.3.5 BMC Software Recent Developments
5.4 BMC Software
5.4.1 BMC Software Profile
5.4.2 BMC Software Main Business
5.4.3 BMC Software IT Management as a Service Products, Services and Solutions
5.4.4 BMC Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.4.5 BMC Software Recent Developments
5.5 Absolute Software
5.5.1 Absolute Software Profile
5.5.2 Absolute Software Main Business
5.5.3 Absolute Software IT Management as a Service Products, Services and Solutions
5.5.4 Absolute Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.5.5 Absolute Software Recent Developments
5.6 Cherwell Software
5.6.1 Cherwell Software Profile
5.6.2 Cherwell Software Main Business
5.6.3 Cherwell Software IT Management as a Service Products, Services and Solutions
5.6.4 Cherwell Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.6.5 Cherwell Software Recent Developments
5.7 EMC Infra
5.7.1 EMC Infra Profile
5.7.2 EMC Infra Main Business
5.7.3 EMC Infra IT Management as a Service Products, Services and Solutions
5.7.4 EMC Infra IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.7.5 EMC Infra Recent Developments
5.8 Epicor Software
5.8.1 Epicor Software Profile
5.8.2 Epicor Software Main Business
5.8.3 Epicor Software IT Management as a Service Products, Services and Solutions
5.8.4 Epicor Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.8.5 Epicor Software Recent Developments
5.9 FrontRange Solutions
5.9.1 FrontRange Solutions Profile
5.9.2 FrontRange Solutions Main Business
5.9.3 FrontRange Solutions IT Management as a Service Products, Services and Solutions
5.9.4 FrontRange Solutions IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.9.5 FrontRange Solutions Recent Developments
5.10 Fujitsu
5.10.1 Fujitsu Profile
5.10.2 Fujitsu Main Business
5.10.3 Fujitsu IT Management as a Service Products, Services and Solutions
5.10.4 Fujitsu IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.10.5 Fujitsu Recent Developments
5.11 Hornbill
5.11.1 Hornbill Profile
5.11.2 Hornbill Main Business
5.11.3 Hornbill IT Management as a Service Products, Services and Solutions
5.11.4 Hornbill IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.11.5 Hornbill Recent Developments
5.12 IBM
5.12.1 IBM Profile
5.12.2 IBM Main Business
5.12.3 IBM IT Management as a Service Products, Services and Solutions
5.12.4 IBM IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.12.5 IBM Recent Developments
5.13 ManageEngine
5.13.1 ManageEngine Profile
5.13.2 ManageEngine Main Business
5.13.3 ManageEngine IT Management as a Service Products, Services and Solutions
5.13.4 ManageEngine IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.13.5 ManageEngine Recent Developments
5.14 Microsoft
5.14.1 Microsoft Profile
5.14.2 Microsoft Main Business
5.14.3 Microsoft IT Management as a Service Products, Services and Solutions
5.14.4 Microsoft IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.14.5 Microsoft Recent Developments
5.15 Oracle
5.15.1 Oracle Profile
5.15.2 Oracle Main Business
5.15.3 Oracle IT Management as a Service Products, Services and Solutions
5.15.4 Oracle IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.15.5 Oracle Recent Developments
5.16 SAP
5.16.1 SAP Profile
5.16.2 SAP Main Business
5.16.3 SAP IT Management as a Service Products, Services and Solutions
5.16.4 SAP IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.16.5 SAP Recent Developments
5.17 Serena Software
5.17.1 Serena Software Profile
5.17.2 Serena Software Main Business
5.17.3 Serena Software IT Management as a Service Products, Services and Solutions
5.17.4 Serena Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.17.5 Serena Software Recent Developments
5.18 Sofigate
5.18.1 Sofigate Profile
5.18.2 Sofigate Main Business
5.18.3 Sofigate IT Management as a Service Products, Services and Solutions
5.18.4 Sofigate IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.18.5 Sofigate Recent Developments
5.19 Sunrise Software
5.19.1 Sunrise Software Profile
5.19.2 Sunrise Software Main Business
5.19.3 Sunrise Software IT Management as a Service Products, Services and Solutions
5.19.4 Sunrise Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.19.5 Sunrise Software Recent Developments
5.20 SunView Software
5.20.1 SunView Software Profile
5.20.2 SunView Software Main Business
5.20.3 SunView Software IT Management as a Service Products, Services and Solutions
5.20.4 SunView Software IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.20.5 SunView Software Recent Developments
5.21 Symantec
5.21.1 Symantec Profile
5.21.2 Symantec Main Business
5.21.3 Symantec IT Management as a Service Products, Services and Solutions
5.21.4 Symantec IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.21.5 Symantec Recent Developments
5.22 SysAid Technologies
5.22.1 SysAid Technologies Profile
5.22.2 SysAid Technologies Main Business
5.22.3 SysAid Technologies IT Management as a Service Products, Services and Solutions
5.22.4 SysAid Technologies IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.22.5 SysAid Technologies Recent Developments
5.23 Vmware
5.23.1 Vmware Profile
5.23.2 Vmware Main Business
5.23.3 Vmware IT Management as a Service Products, Services and Solutions
5.23.4 Vmware IT Management as a Service Revenue (US$ Million) & (2018-2023)
5.23.5 Vmware Recent Developments
6 North America
6.1 North America IT Management as a Service Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe IT Management as a Service Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific IT Management as a Service Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America IT Management as a Service Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa IT Management as a Service Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 IT Management as a Service Market Dynamics
11.1 IT Management as a Service Industry Trends
11.2 IT Management as a Service Market Drivers
11.3 IT Management as a Service Market Challenges
11.4 IT Management as a Service Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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