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Speech Based Interactive Voice Response Software-Global Market Share and Ranking, Overall Sales and Demand Forecast 2025-2030
Synopsis
Interactive Voice Response (IVR) is an automated telephony system technology that interacts with the callers, gathers the required information and routes the calls to the particular appropriate recipient.
With the modern, sophisticated IVR systems, you can gather the input and responses through spoken words with the voice recognition. Conversations are either pre-recorded or generated audio which assists, directs, or guides customers automatically without a live operator.
Within these interactions, clients can communicate by using either the touch-tone keypad selection or voice telephone input. The responses take the form of voice, call- back or any other related media.
IVR software enables an organization to use prerecorded greetings or menu options that a customer can access through a phone keypad. Advanced IVR systems may include speech recognition software to enable a customer to communicate with a computer. Many companies have augmented or replaced IVR systems with automated speech recognition technologies that enable callers to speak their requests instead of punching numbers into their phones. These voice recognition systems can frustrate callers if the system doesn't recognize a caller's questions.
The global market for Speech Based Interactive Voice Response Software was estimated to be worth US$ 2014.3 million in 2023 and is forecast to a readjusted size of US$ 4522 million by 2030 with a CAGR of 12.1% during the forecast period 2024-2030
Global Speech Based Interactive Voice Response Software key players include Nuance, Convergys, Cisco, West Corporatio, etc. Global top four manufacturers hold a share about 40%. North America is the largest market, with a share over 35%.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Speech Based Interactive Voice Response Software, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Speech Based Interactive Voice Response Software by region & country, by Type, and by Application.
The Speech Based Interactive Voice Response Software market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Speech Based Interactive Voice Response Software.
Market Segmentation
By Company
8X8, Inc. (US)
Nuance Communications, Inc. (US)
Convergys Corporation (US)
Avaya Inc. (US)
Cisco Systems, Inc. (US)
Connect First (US)
West Corporation (US)
Genesys Telecommunication Laboratories, Inc. (US)
Verizon Communications Inc. (US)
IVR Lab (US)
Aspect Software Parent Inc. (US)
24/7 Customer, Inc. (US)
InContact Inc. (US)
NewVoiceMedia (UK)
Five9, Inc. (US)
Segment by Type:
Cloud-based
On Premise
Segment by Application
Large Enterprise
Medium Enterprise
Small Enterprise
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Colombia
Middle East & Africa
Turkey
Saudi Arabia
UAE
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Speech Based Interactive Voice Response Software manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Speech Based Interactive Voice Response Software in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Speech Based Interactive Voice Response Software in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
Interactive Voice Response (IVR) is an automated telephony system technology that interacts with the callers, gathers the required information and routes the calls to the particular appropriate recipient.
With the modern, sophisticated IVR systems, you can gather the input and responses through spoken words with the voice recognition. Conversations are either pre-recorded or generated audio which assists, directs, or guides customers automatically without a live operator.
Within these interactions, clients can communicate by using either the touch-tone keypad selection or voice telephone input. The responses take the form of voice, call- back or any other related media.
IVR software enables an organization to use prerecorded greetings or menu options that a customer can access through a phone keypad. Advanced IVR systems may include speech recognition software to enable a customer to communicate with a computer. Many companies have augmented or replaced IVR systems with automated speech recognition technologies that enable callers to speak their requests instead of punching numbers into their phones. These voice recognition systems can frustrate callers if the system doesn't recognize a caller's questions.
The global market for Speech Based Interactive Voice Response Software was estimated to be worth US$ 2014.3 million in 2023 and is forecast to a readjusted size of US$ 4522 million by 2030 with a CAGR of 12.1% during the forecast period 2024-2030
Global Speech Based Interactive Voice Response Software key players include Nuance, Convergys, Cisco, West Corporatio, etc. Global top four manufacturers hold a share about 40%. North America is the largest market, with a share over 35%.
Report Scope
This report aims to provide a comprehensive presentation of the global market for Speech Based Interactive Voice Response Software, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Speech Based Interactive Voice Response Software by region & country, by Type, and by Application.
The Speech Based Interactive Voice Response Software market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Speech Based Interactive Voice Response Software.
Market Segmentation
By Company
8X8, Inc. (US)
Nuance Communications, Inc. (US)
Convergys Corporation (US)
Avaya Inc. (US)
Cisco Systems, Inc. (US)
Connect First (US)
West Corporation (US)
Genesys Telecommunication Laboratories, Inc. (US)
Verizon Communications Inc. (US)
IVR Lab (US)
Aspect Software Parent Inc. (US)
24/7 Customer, Inc. (US)
InContact Inc. (US)
NewVoiceMedia (UK)
Five9, Inc. (US)
Segment by Type:
Cloud-based
On Premise
Segment by Application
Large Enterprise
Medium Enterprise
Small Enterprise
By Region
North America
U.S.
Canada
Europe
Germany
France
U.K.
Italy
Russia
Asia-Pacific
China
Japan
South Korea
China Taiwan
Southeast Asia
India
Latin America
Mexico
Brazil
Argentina
Colombia
Middle East & Africa
Turkey
Saudi Arabia
UAE
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Speech Based Interactive Voice Response Software manufacturers competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Speech Based Interactive Voice Response Software in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Speech Based Interactive Voice Response Software in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
Index1 Market Overview
1.1 Speech Based Interactive Voice Response Software Product Introduction
1.2 Global Speech Based Interactive Voice Response Software Market Size Forecast
1.3 Speech Based Interactive Voice Response Software Market Trends & Drivers
1.3.1 Speech Based Interactive Voice Response Software Industry Trends
1.3.2 Speech Based Interactive Voice Response Software Market Drivers & Opportunity
1.3.3 Speech Based Interactive Voice Response Software Market Challenges
1.3.4 Speech Based Interactive Voice Response Software Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Speech Based Interactive Voice Response Software Players Revenue Ranking (2023)
2.2 Global Speech Based Interactive Voice Response Software Revenue by Company (2019-2024)
2.3 Key Companies Speech Based Interactive Voice Response Software Manufacturing Base Distribution and Headquarters
2.4 Key Companies Speech Based Interactive Voice Response Software Product Offered
2.5 Key Companies Time to Begin Mass Production of Speech Based Interactive Voice Response Software
2.6 Speech Based Interactive Voice Response Software Market Competitive Analysis
2.6.1 Speech Based Interactive Voice Response Software Market Concentration Rate (2019-2024)
2.6.2 Global 5 and 10 Largest Companies by Speech Based Interactive Voice Response Software Revenue in 2023
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Speech Based Interactive Voice Response Software as of 2023)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 Cloud-based
3.1.2 On Premise
3.2 Global Speech Based Interactive Voice Response Software Sales Value by Type
3.2.1 Global Speech Based Interactive Voice Response Software Sales Value by Type (2019 VS 2023 VS 2030)
3.2.2 Global Speech Based Interactive Voice Response Software Sales Value, by Type (2019-2030)
3.2.3 Global Speech Based Interactive Voice Response Software Sales Value, by Type (%) (2019-2030)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Large Enterprise
4.1.2 Medium Enterprise
4.1.3 Small Enterprise
4.2 Global Speech Based Interactive Voice Response Software Sales Value by Application
4.2.1 Global Speech Based Interactive Voice Response Software Sales Value by Application (2019 VS 2023 VS 2030)
4.2.2 Global Speech Based Interactive Voice Response Software Sales Value, by Application (2019-2030)
4.2.3 Global Speech Based Interactive Voice Response Software Sales Value, by Application (%) (2019-2030)
5 Segmentation by Region
5.1 Global Speech Based Interactive Voice Response Software Sales Value by Region
5.1.1 Global Speech Based Interactive Voice Response Software Sales Value by Region: 2019 VS 2023 VS 2030
5.1.2 Global Speech Based Interactive Voice Response Software Sales Value by Region (2019-2024)
5.1.3 Global Speech Based Interactive Voice Response Software Sales Value by Region (2025-2030)
5.1.4 Global Speech Based Interactive Voice Response Software Sales Value by Region (%), (2019-2030)
5.2 North America
5.2.1 North America Speech Based Interactive Voice Response Software Sales Value, 2019-2030
5.2.2 North America Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
5.3 Europe
5.3.1 Europe Speech Based Interactive Voice Response Software Sales Value, 2019-2030
5.3.2 Europe Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
5.4 Asia Pacific
5.4.1 Asia Pacific Speech Based Interactive Voice Response Software Sales Value, 2019-2030
5.4.2 Asia Pacific Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
5.5 South America
5.5.1 South America Speech Based Interactive Voice Response Software Sales Value, 2019-2030
5.5.2 South America Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
5.6 Middle East & Africa
5.6.1 Middle East & Africa Speech Based Interactive Voice Response Software Sales Value, 2019-2030
5.6.2 Middle East & Africa Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Speech Based Interactive Voice Response Software Sales Value Growth Trends, 2019 VS 2023 VS 2030
6.2 Key Countries/Regions Speech Based Interactive Voice Response Software Sales Value
6.3 United States
6.3.1 United States Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.3.2 United States Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.3.3 United States Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
6.4 Europe
6.4.1 Europe Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.4.2 Europe Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.4.3 Europe Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
6.5 China
6.5.1 China Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.5.2 China Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.5.3 China Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
6.6 Japan
6.6.1 Japan Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.6.2 Japan Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.6.3 Japan Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
6.7 South Korea
6.7.1 South Korea Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.7.2 South Korea Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.7.3 South Korea Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
6.8 Southeast Asia
6.8.1 Southeast Asia Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.8.2 Southeast Asia Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.8.3 Southeast Asia Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
6.9 India
6.9.1 India Speech Based Interactive Voice Response Software Sales Value, 2019-2030
6.9.2 India Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
6.9.3 India Speech Based Interactive Voice Response Software Sales Value by Application, 2023 VS 2030
7 Company Profiles
7.1 8X8, Inc. (US)
7.1.1 8X8, Inc. (US) Profile
7.1.2 8X8, Inc. (US) Main Business
7.1.3 8X8, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.1.4 8X8, Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.1.5 8X8, Inc. (US) Recent Developments
7.2 Nuance Communications, Inc. (US)
7.2.1 Nuance Communications, Inc. (US) Profile
7.2.2 Nuance Communications, Inc. (US) Main Business
7.2.3 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.2.4 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.2.5 Nuance Communications, Inc. (US) Recent Developments
7.3 Convergys Corporation (US)
7.3.1 Convergys Corporation (US) Profile
7.3.2 Convergys Corporation (US) Main Business
7.3.3 Convergys Corporation (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.3.4 Convergys Corporation (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.3.5 Avaya Inc. (US) Recent Developments
7.4 Avaya Inc. (US)
7.4.1 Avaya Inc. (US) Profile
7.4.2 Avaya Inc. (US) Main Business
7.4.3 Avaya Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.4.4 Avaya Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.4.5 Avaya Inc. (US) Recent Developments
7.5 Cisco Systems, Inc. (US)
7.5.1 Cisco Systems, Inc. (US) Profile
7.5.2 Cisco Systems, Inc. (US) Main Business
7.5.3 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.5.4 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.5.5 Cisco Systems, Inc. (US) Recent Developments
7.6 Connect First (US)
7.6.1 Connect First (US) Profile
7.6.2 Connect First (US) Main Business
7.6.3 Connect First (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.6.4 Connect First (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.6.5 Connect First (US) Recent Developments
7.7 West Corporation (US)
7.7.1 West Corporation (US) Profile
7.7.2 West Corporation (US) Main Business
7.7.3 West Corporation (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.7.4 West Corporation (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.7.5 West Corporation (US) Recent Developments
7.8 Genesys Telecommunication Laboratories, Inc. (US)
7.8.1 Genesys Telecommunication Laboratories, Inc. (US) Profile
7.8.2 Genesys Telecommunication Laboratories, Inc. (US) Main Business
7.8.3 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.8.4 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.8.5 Genesys Telecommunication Laboratories, Inc. (US) Recent Developments
7.9 Verizon Communications Inc. (US)
7.9.1 Verizon Communications Inc. (US) Profile
7.9.2 Verizon Communications Inc. (US) Main Business
7.9.3 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.9.4 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.9.5 Verizon Communications Inc. (US) Recent Developments
7.10 IVR Lab (US)
7.10.1 IVR Lab (US) Profile
7.10.2 IVR Lab (US) Main Business
7.10.3 IVR Lab (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.10.4 IVR Lab (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.10.5 IVR Lab (US) Recent Developments
7.11 Aspect Software Parent Inc. (US)
7.11.1 Aspect Software Parent Inc. (US) Profile
7.11.2 Aspect Software Parent Inc. (US) Main Business
7.11.3 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.11.4 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.11.5 Aspect Software Parent Inc. (US) Recent Developments
7.12 24/7 Customer, Inc. (US)
7.12.1 24/7 Customer, Inc. (US) Profile
7.12.2 24/7 Customer, Inc. (US) Main Business
7.12.3 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.12.4 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.12.5 24/7 Customer, Inc. (US) Recent Developments
7.13 InContact Inc. (US)
7.13.1 InContact Inc. (US) Profile
7.13.2 InContact Inc. (US) Main Business
7.13.3 InContact Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.13.4 InContact Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.13.5 InContact Inc. (US) Recent Developments
7.14 NewVoiceMedia (UK)
7.14.1 NewVoiceMedia (UK) Profile
7.14.2 NewVoiceMedia (UK) Main Business
7.14.3 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.14.4 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.14.5 NewVoiceMedia (UK) Recent Developments
7.15 Five9, Inc. (US)
7.15.1 Five9, Inc. (US) Profile
7.15.2 Five9, Inc. (US) Main Business
7.15.3 Five9, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
7.15.4 Five9, Inc. (US) Speech Based Interactive Voice Response Software Revenue (US$ Million) & (2019-2024)
7.15.5 Five9, Inc. (US) Recent Developments
8 Industry Chain Analysis
8.1 Speech Based Interactive Voice Response Software Industrial Chain
8.2 Speech Based Interactive Voice Response Software Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Speech Based Interactive Voice Response Software Sales Model
8.5.2 Sales Channel
8.5.3 Speech Based Interactive Voice Response Software Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.2 Data Source
10.2 Author Details
10.3 Disclaimer
List of TablesList of Tables
Table 1. Speech Based Interactive Voice Response Software Market Trends
Table 2. Speech Based Interactive Voice Response Software Market Drivers & Opportunity
Table 3. Speech Based Interactive Voice Response Software Market Challenges
Table 4. Speech Based Interactive Voice Response Software Market Restraints
Table 5. Global Speech Based Interactive Voice Response Software Revenue by Company (2019-2024) & (US$ Million)
Table 6. Global Speech Based Interactive Voice Response Software Revenue Market Share by Company (2019-2024)
Table 7. Key Companies Speech Based Interactive Voice Response Software Manufacturing Base Distribution and Headquarters
Table 8. Key Companies Speech Based Interactive Voice Response Software Product Type
Table 9. Key Companies Time to Begin Mass Production of Speech Based Interactive Voice Response Software
Table 10. Global Speech Based Interactive Voice Response Software Companies Market Concentration Ratio (CR5 and HHI)
Table 11. Global Top Companies Market Share by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Speech Based Interactive Voice Response Software as of 2023)
Table 12. Mergers & Acquisitions, Expansion Plans
Table 13. Global Speech Based Interactive Voice Response Software Sales Value by Type: 2019 VS 2023 VS 2030 (US$ Million)
Table 14. Global Speech Based Interactive Voice Response Software Sales Value by Type (2019-2024) & (US$ Million)
Table 15. Global Speech Based Interactive Voice Response Software Sales Value by Type (2025-2030) & (US$ Million)
Table 16. Global Speech Based Interactive Voice Response Software Sales Market Share in Value by Type (2019-2024) & (%)
Table 17. Global Speech Based Interactive Voice Response Software Sales Market Share in Value by Type (2025-2030) & (%)
Table 18. Global Speech Based Interactive Voice Response Software Sales Value by Application: 2019 VS 2023 VS 2030 (US$ Million)
Table 19. Global Speech Based Interactive Voice Response Software Sales Value by Application (2019-2024) & (US$ Million)
Table 20. Global Speech Based Interactive Voice Response Software Sales Value by Application (2025-2030) & (US$ Million)
Table 21. Global Speech Based Interactive Voice Response Software Sales Market Share in Value by Application (2019-2024) & (%)
Table 22. Global Speech Based Interactive Voice Response Software Sales Market Share in Value by Application (2025-2030) & (%)
Table 23. Global Speech Based Interactive Voice Response Software Sales Value by Region: 2019 VS 2023 VS 2030 (US$ Million)
Table 24. Global Speech Based Interactive Voice Response Software Sales Value by Region (2019-2024) & (US$ Million)
Table 25. Global Speech Based Interactive Voice Response Software Sales Value by Region (2025-2030) & (US$ Million)
Table 26. Global Speech Based Interactive Voice Response Software Sales Value by Region (2019-2024) & (%)
Table 27. Global Speech Based Interactive Voice Response Software Sales Value by Region (2025-2030) & (%)
Table 28. Key Countries/Regions Speech Based Interactive Voice Response Software Sales Value Growth Trends, (US$ Million): 2019 VS 2023 VS 2030
Table 29. Key Countries/Regions Speech Based Interactive Voice Response Software Sales Value, (2019-2024) & (US$ Million)
Table 30. Key Countries/Regions Speech Based Interactive Voice Response Software Sales Value, (2025-2030) & (US$ Million)
Table 31. 8X8, Inc. (US) Basic Information List
Table 32. 8X8, Inc. (US) Description and Business Overview
Table 33. 8X8, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 34. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of 8X8, Inc. (US) (2019-2024)
Table 35. 8X8, Inc. (US) Recent Developments
Table 36. Nuance Communications, Inc. (US) Basic Information List
Table 37. Nuance Communications, Inc. (US) Description and Business Overview
Table 38. Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 39. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Nuance Communications, Inc. (US) (2019-2024)
Table 40. Nuance Communications, Inc. (US) Recent Developments
Table 41. Convergys Corporation (US) Basic Information List
Table 42. Convergys Corporation (US) Description and Business Overview
Table 43. Convergys Corporation (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 44. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Convergys Corporation (US) (2019-2024)
Table 45. Convergys Corporation (US) Recent Developments
Table 46. Avaya Inc. (US) Basic Information List
Table 47. Avaya Inc. (US) Description and Business Overview
Table 48. Avaya Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 49. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Avaya Inc. (US) (2019-2024)
Table 50. Avaya Inc. (US) Recent Developments
Table 51. Cisco Systems, Inc. (US) Basic Information List
Table 52. Cisco Systems, Inc. (US) Description and Business Overview
Table 53. Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 54. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Cisco Systems, Inc. (US) (2019-2024)
Table 55. Cisco Systems, Inc. (US) Recent Developments
Table 56. Connect First (US) Basic Information List
Table 57. Connect First (US) Description and Business Overview
Table 58. Connect First (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 59. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Connect First (US) (2019-2024)
Table 60. Connect First (US) Recent Developments
Table 61. West Corporation (US) Basic Information List
Table 62. West Corporation (US) Description and Business Overview
Table 63. West Corporation (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 64. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of West Corporation (US) (2019-2024)
Table 65. West Corporation (US) Recent Developments
Table 66. Genesys Telecommunication Laboratories, Inc. (US) Basic Information List
Table 67. Genesys Telecommunication Laboratories, Inc. (US) Description and Business Overview
Table 68. Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 69. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Genesys Telecommunication Laboratories, Inc. (US) (2019-2024)
Table 70. Genesys Telecommunication Laboratories, Inc. (US) Recent Developments
Table 71. Verizon Communications Inc. (US) Basic Information List
Table 72. Verizon Communications Inc. (US) Description and Business Overview
Table 73. Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 74. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Verizon Communications Inc. (US) (2019-2024)
Table 75. Verizon Communications Inc. (US) Recent Developments
Table 76. IVR Lab (US) Basic Information List
Table 77. IVR Lab (US) Description and Business Overview
Table 78. IVR Lab (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 79. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of IVR Lab (US) (2019-2024)
Table 80. IVR Lab (US) Recent Developments
Table 81. Aspect Software Parent Inc. (US) Basic Information List
Table 82. Aspect Software Parent Inc. (US) Description and Business Overview
Table 83. Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 84. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Aspect Software Parent Inc. (US) (2019-2024)
Table 85. Aspect Software Parent Inc. (US) Recent Developments
Table 86. 24/7 Customer, Inc. (US) Basic Information List
Table 87. 24/7 Customer, Inc. (US) Description and Business Overview
Table 88. 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 89. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of 24/7 Customer, Inc. (US) (2019-2024)
Table 90. 24/7 Customer, Inc. (US) Recent Developments
Table 91. InContact Inc. (US) Basic Information List
Table 92. InContact Inc. (US) Description and Business Overview
Table 93. InContact Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 94. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of InContact Inc. (US) (2019-2024)
Table 95. InContact Inc. (US) Recent Developments
Table 96. NewVoiceMedia (UK) Basic Information List
Table 97. NewVoiceMedia (UK) Description and Business Overview
Table 98. NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 99. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of NewVoiceMedia (UK) (2019-2024)
Table 100. NewVoiceMedia (UK) Recent Developments
Table 101. Five9, Inc. (US) Basic Information List
Table 102. Five9, Inc. (US) Description and Business Overview
Table 103. Five9, Inc. (US) Speech Based Interactive Voice Response Software Products, Services and Solutions
Table 104. Revenue (US$ Million) in Speech Based Interactive Voice Response Software Business of Five9, Inc. (US) (2019-2024)
Table 105. Five9, Inc. (US) Recent Developments
Table 106. Key Raw Materials Lists
Table 107. Raw Materials Key Suppliers Lists
Table 108. Speech Based Interactive Voice Response Software Downstream Customers
Table 109. Speech Based Interactive Voice Response Software Distributors List
Table 110. Research Programs/Design for This Report
Table 111. Key Data Information from Secondary Sources
Table 112. Key Data Information from Primary Sources
Table 113. Business Unit and Senior & Team Lead Analysts
List of Figures
Figure 1. Speech Based Interactive Voice Response Software Product Picture
Figure 2. Global Speech Based Interactive Voice Response Software Sales Value, 2019 VS 2023 VS 2030 (US$ Million)
Figure 3. Global Speech Based Interactive Voice Response Software Sales Value (2019-2030) & (US$ Million)
Figure 4. Speech Based Interactive Voice Response Software Report Years Considered
Figure 5. Global Speech Based Interactive Voice Response Software Players Revenue Ranking (2023) & (US$ Million)
Figure 6. The 5 and 10 Largest Manufacturers in the World: Market Share by Speech Based Interactive Voice Response Software Revenue in 2023
Figure 7. Speech Based Interactive Voice Response Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2019 VS 2023
Figure 8. Cloud-based Picture
Figure 9. On Premise Picture
Figure 10. Global Speech Based Interactive Voice Response Software Sales Value by Type (2019 VS 2023 VS 2030) & (US$ Million)
Figure 11. Global Speech Based Interactive Voice Response Software Sales Value Market Share by Type, 2023 & 2030
Figure 12. Product Picture of Large Enterprise
Figure 13. Product Picture of Medium Enterprise
Figure 14. Product Picture of Small Enterprise
Figure 15. Global Speech Based Interactive Voice Response Software Sales Value by Application (2019 VS 2023 VS 2030) & (US$ Million)
Figure 16. Global Speech Based Interactive Voice Response Software Sales Value Market Share by Application, 2023 & 2030
Figure 17. North America Speech Based Interactive Voice Response Software Sales Value (2019-2030) & (US$ Million)
Figure 18. North America Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
Figure 19. Europe Speech Based Interactive Voice Response Software Sales Value (2019-2030) & (US$ Million)
Figure 20. Europe Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
Figure 21. Asia Pacific Speech Based Interactive Voice Response Software Sales Value (2019-2030) & (US$ Million)
Figure 22. Asia Pacific Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
Figure 23. South America Speech Based Interactive Voice Response Software Sales Value (2019-2030) & (US$ Million)
Figure 24. South America Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
Figure 25. Middle East & Africa Speech Based Interactive Voice Response Software Sales Value (2019-2030) & (US$ Million)
Figure 26. Middle East & Africa Speech Based Interactive Voice Response Software Sales Value by Country (%), 2023 VS 2030
Figure 27. Key Countries/Regions Speech Based Interactive Voice Response Software Sales Value (%), (2019-2030)
Figure 28. United States Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 29. United States Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 30. United States Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 31. Europe Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 32. Europe Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 33. Europe Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 34. China Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 35. China Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 36. China Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 37. Japan Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 38. Japan Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 39. Japan Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 40. South Korea Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 41. South Korea Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 42. South Korea Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 43. Southeast Asia Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 44. Southeast Asia Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 45. Southeast Asia Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 46. India Speech Based Interactive Voice Response Software Sales Value, (2019-2030) & (US$ Million)
Figure 47. India Speech Based Interactive Voice Response Software Sales Value by Type (%), 2023 VS 2030
Figure 48. India Speech Based Interactive Voice Response Software Sales Value by Application (%), 2023 VS 2030
Figure 49. Speech Based Interactive Voice Response Software Industrial Chain
Figure 50. Speech Based Interactive Voice Response Software Manufacturing Cost Structure
Figure 51. Channels of Distribution (Direct Sales, and Distribution)
Figure 52. Bottom-up and Top-down Approaches for This Report
Figure 53. Data Triangulation
Published By : QY Research
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